My Facebook account(Email: *****@***.com) is disabled since *st November **** and i hav...
GetHuman-bvinayak's Recover Disabled Account issue with Facebook from July 2019
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If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-bvinayak's own words
My Facebook account(Email: *****@***.com) is disabled since *st November **** and i have been following up for the same ever since then but there is no response from Facebook team all I got is just one response which is not convincing I have been writing mails in the appeals link to Facebook team on specific one single response received highlighting the issue justifying it from my end but there is no attention given to it nor any response from Facebook team. *Also since I never received any response I sent a reminder mail asking for any specific TAT Facebook team has to work on the issue and that hasn’t been responded either *Apart from the above stated ways I even tried visiting Facebook office Mumbai in BKC on **th November in the evening *pm and i was not entertained at all i was told this is a sales office and all customer issues are only handled on the appeal link which I am trying since and now it’s so time consuming like it’s been over * months now and I could not connect to my Facebook friends also quoting this that **th November was my birthday and the only day I was granted a leave from office as I certainly don’t get leaves on a working day which I used to come to the Facebook office and get my issue sorted and yet all I got was only a disappointment. It’s such a shame on a personal note none of my friends who are not close still mean a lot to me could not wish me and it’s pretty obvious nowadays people get reminded of one having birthday on Facebook itself. *All I expect is to get my issue addressed quickly and enable my account if any specific reason to disable my account shall be brought to my notice specifically in a detailed manner and can’t be hided just showing privacy grounds as this violating rights of a customer, all I expect is the reason for disabling my account and shall be justified which was without any reminders*warnings sent to me and directly disabling it.*Regards,*Vinayak Bhovad
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Recover Disabled Account issue
Reported by GetHuman-bvinayak
Jul 8th, 2019 - a year ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 548743 others
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Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-bvinayak started working on this issue
Jul 8th, 2019 10:23am
GetHuman-bvinayak indicated the issue is not fixed yet.
Jul 22nd, 2019 3:35pm
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