Facebook Customer Service Issues

My Facebook account was unexpectedly disabled citing ineligibility. I am confused as I did not receive any specific details on why this happened. A friend mentioned that my messages were marked as spam. I believe I was reported falsely as I did not engage in any spamming activities.

I have been using Facebook for many years under the name Virginia Reyes in Cicero, IL. My account was linked to the phone number [redacted] which is no longer in service since I moved to Nevada. I now have a new number, [redacted], associated with my new job at T-Mobile. When I tried to recover my old account, Facebook kept directing me to a person named Victoria Clark who might have had my new number previously. I ended up creating a new account under the same name and connecting it to my new phone number. However, Facebook has now blocked me out of my account, accusing me of impersonation. I reached out to them, but I am still locked out. I need help to resolve this issue and regain access to my account. Sincerely, Virginia Reyes.

I received a concerning message notifying me of suspicious login attempts from Vietnam on my Facebook account. I promptly changed my password, but shortly after, I was unexpectedly logged out, being told the new password I set was an old one. In the past, I could recover my account using my phone number due to not remembering my email password. This time, my phone number seems to have been removed as an option. I am unsure how to proceed as I want to either regain access or have the account deleted to prevent any misuse. My situation feels overwhelming, and I am in dire need of assistance.

A few days ago, my Facebook account got locked because someone else accessed it. I changed my password and completed the security checks, such as identifying friends and verifying my mobile number, but I didn't receive the codes. I also couldn't recall my last device or comments made on Facebook. Despite multiple attempts, I still can't log in, and I get an error message saying the page is unavailable. I contacted Facebook, but when I try to report my disabled account, it says it's not disabled. I'm frustrated and need assistance with this issue.

I am Dirk Ackerman, the owner of "Jion Martial Arts" and "Jion Martial Arts & Fitness Centre" on Facebook. Unfortunately, an unauthorized page named "Jion Dojo" was created for my business at Cnr Austel Rd and Main Rd Cape Town. I have attempted to claim it without success. Additionally, I have tried to merge it with my official business page, but the merge option is not available. I kindly request one of the following actions to be taken: 1. Delete the "Jion Dojo" page. 2. Merge it with my "Jion Martial Arts & Fitness Centre" page. 3. Grant me admin access so I can remove it myself. It is frustrating that Facebook can generate pages on behalf of businesses. Thank you for your assistance.

When attempting to log into Facebook, I received the message: "Your account has been temporarily locked. We’ve detected suspicious activity on your Facebook account and have temporarily locked it as a security precaution. It’s likely that your account was compromised as a result of entering your password on a website designed to look like Facebook. This type of attack is known as phishing. Learn more in the Help Center. Over the next few steps we’ll walk you through a security check to help secure your account, and let you log back in." I was simply trying to change my email address, and there was no suspicious activity on my account. I urgently need the account unblocked because I have a page where I've dedicated 5 years of work.

I am experiencing difficulties with my Facebook account. At the age of 15, my name is Isabella Sullivan, and the Facebook account in question is listed under the name Isabella Marie. Several weeks ago, I had to provide a photo of myself to Facebook for identity verification purposes. I suspect this request was triggered by my alteration of my birthdate to view my followers, even though I had accurately stated my real age in my bio. Despite regaining access to my account after verification, the same process repeated multiple times, ultimately leading to the deactivation of several accounts. I eventually managed to create a new account successfully on my tablet, but I am still distressed about losing my original account. I seek assistance in recovering my initial account or ensuring the usability of my new account on my phone without facing deactivation issues. Any help provided would be greatly appreciated.

Hello, I'm seeking assistance as I faced issues with my Facebook account in Australia. I was conducting split testing on a campaign which unexpectedly triggered Facebook's algorithm, resulting in my account being blocked multiple times. The timing was inconvenient as every unblocking occurred while I was asleep. Consequently, my ads kept triggering the algorithm, and I couldn't modify or disable them due to the restrictions. Despite my attempts, including deleting ads, I couldn't resolve the situation. This led to me leaving the account in restricted mode, which now appears to be a permanent restriction. I've requested numerous reviews without any response or resolution. I feel frustrated and hopeful that someone can aid in resolving this issue. Thank you for your assistance. - Sharyn

My page is for marketplace and photos of my deceased son. Everything should be private! I had to provide a photo and phone number, which I didn't want to do. I value my privacy and don't want to engage in Facebook drama or arguments. My page was blocked for a "review" of the photo, which I find frustrating. Every time I create a page, I mind my own business and then get bothered by these issues. Please let me use my page in peace. I don't bully anyone, and I've never had problems before. Why is there an issue now? If my page with those photos is deleted, I will be very upset. Facebook seems to be deteriorating lately. It's unfair how some content is allowed while others face restrictions. I just want to keep my page private and avoid unnecessary conflicts.

On March 23, [redacted], my ex-husband gained access to my phone and changed my contact email and phone number. The email was [redacted], and he changed it to [redacted] I'm not sure if I even had it linked to a phone at the time he changed it, but I do know he now has his phone number, which is [redacted]. This is the 2nd time he has done this. The last time, it took well over a year to recover my account, but I recovered it in November of [redacted] by uploading a copy of my ID. I have tried using my trusted contacts several times, but each time I get the codes, it says I tried too many times when I only tried once. Is there any way I can use my ID to recover my account? The username is Debbie Bonsant. Any assistance you can give me with this issue would be very much appreciated. Sincerely, Deborah Lafontaine

My phone was stolen nearly a week ago, and unfortunately, I no longer have access to the email, phone number, or password associated with my original Facebook account created about 6 to 7 years ago. Despite my efforts, I have been unable to regain entry to my Facebook account without this crucial information. Recently, I was able to reset the password, but it only led to the creation of a new account rather than restoring my original one. I have not used this new account and all my actual friends are on my original Facebook account. I am reaching out for assistance to recover my one and only Facebook account, which I have cherished for the past six to seven years. Your guidance on the necessary steps to recover my account would be greatly appreciated. Thank you for helping me with this urgent matter.

I have reported the page Fight Fish Daily, but I want to provide context regarding animal abuse concerning fish. Unfortunately, this issue is not taken seriously worldwide. I've been visiting every platform where this user has accounts to report them because their actions are deeply disturbing. Most of the videos depict naturally aggressive betta fish being placed in small containers, causing them to fight to the death for entertainment. The similarity between this and organized animal fighting is striking. I hope Facebook and everyone else will take a stand against this inhumane treatment. It is unacceptable.

I have had an account on Facebook for four years under the name Missy G. I was asked to do a security check, but I had changed my phone number and was unable to update it on the account. I then logged into another account under the name Missy S. Facebook cleared my account for use within 24 hours, only to disable it again after another security check. I made a new account under the name Gillian S. as I tried to contact Facebook to resolve the issues with my original Missy G. account. Now, Facebook is requesting a phone number for another security check, but it keeps coming back as invalid. I have not received any responses to my messages, even after submitting two photos and photo identification. My account is important for me to stay in touch with family. I kindly ask for assistance. Thank you, Gillian S. Email: [redacted]

Yesterday, I received a message from someone I believed to be a friend, even though we hadn't been in touch for years. They requested my phone number because they claimed to be experiencing phone issues. Subsequently, I received two text messages containing password reset codes for Facebook and Microsoft email. Following this, my Facebook account became inaccessible, and my email account was locked. Apple informed me that someone else was accessing my iCloud. Since these incidents, my Instagram account has been compromised with unauthorized messages and comments. I have been alerted that the individual using my Facebook is trying to hack others with a similar story. I am unable to regain access to my accounts to change passwords or report the breaches as I am locked out and have exhausted the reset attempts. I am unsure of the steps to take, but I rely on my Facebook for various reasons, and this situation is causing significant stress. I have taken measures to enhance security, including changing and strengthening all passwords. Nonetheless, I am concerned that if my phone has been cloned, these efforts may be futile. Any guidance is greatly appreciated.

One of the pages that I and many others like me follow daily is the "Divine Foundation for Science of Living." Unfortunately, the admin of the page, "Om Parkash Mittal," had his Facebook account disabled. He used to share socio-spiritual and life-related messages, offering guidance during troubled times. It's distressing that his account is no longer active, as we can't reach out to him for help. It's puzzling why Facebook would remove the account of someone so dedicated to social welfare through social media. I kindly request that "Om Parkash Mittal's" account be reinstated promptly so that many of us can continue benefiting from his insights on Facebook. On July 8, Facebook disabled the "Divine Foundation for Science of Living" page, which had amassed nearly 13,[redacted] followers worldwide over the course of six years. This page served as a source of daily motivational and spiritual messages. I urge Facebook to conduct a personal verification of the page and restore it, as it played a significant role in serving humanity. Regards.

I primarily use the Facebook app on my phone. Two days ago, when I tried to log in, I was immediately directed to a screen that stated my account had been disabled. It prompted me to visit Facebook's help center for more information. After attempting to access the help center, I received a message saying my account was disabled because I was deemed ineligible to use Facebook. I have been a member for a decade and have never violated any rules. Now, when I try to contact Facebook for support, the screen shows a message stating there is no internet connection. I heavily rely on Facebook and Messenger for daily communication. I am seeking assistance to recover my account. My Facebook email is [redacted] and my contact email is [redacted]

Dear Facebook, We are puzzled about why our page, Gadget Central Ph, was unpublished. We assure you that we have always complied with Facebook's rules and have not engaged in any prohibited activities. If we unintentionally violated any guidelines, we sincerely apologize. We believe the page was unpublished in error as there is nothing inappropriate or against the rules on it, and we did not use third-party likes. We are disheartened by the unpublishing of the page. Kindly reconsider and republish our page so that our content can be viewed by our followers. Thank you, Facebook team. We depend on this page for our store and online business, we boost it weekly. Your assistance in resolving this matter promptly is greatly appreciated.

Hello, I recently purchased a Huda lip kit from a seller on Facebook. Prior to buying, I inquired about the authenticity of the product, and the seller assured me it was genuine. However, a friend of mine also interacted with the same seller without knowing we were acquainted. The seller provided my friend with the same reasoning for selling the product at a low price, which made me suspicious. When I confronted the seller about not wanting the product anymore, she claimed to have already shipped it but failed to provide a receipt promptly. Upon receiving the product, I realized it was not authentic, confirming my suspicions. I reported the seller on Facebook, but I have not received any response. I am disappointed with this experience and simply wish to have a refund. Thank you.

My Facebook account has been disabled, possibly because I frequently use a VPN. This could be causing my account to appear as if it's being accessed from multiple locations, triggering the disablement. I've submitted my identification multiple times, failing to consider that using a VPN might have made it seem like I was submitting ID from various locations each time. However, I've since submitted my ID twice without the VPN active, hoping Facebook will acknowledge that I am the rightful account owner. I am willing to login without the VPN if that's necessary for account reactivation. The most recent ID submissions include my authentic IP address.

My Facebook account is registered under [redacted], and my name is Mike Pieper. I also have another account under Mike PieperTwo due to encountering the same issue twice with the Mike Pieper account and once with the Mike PieperTwo account. Whenever I post a picture on Facebook or use Messenger with a specific friend and their boyfriend's account, I am repeatedly prompted to provide a security picture due to Facebook detecting suspicious activity. This process is becoming increasingly frustrating, and I find it inconvenient. After submitting the security picture, I get logged out, and my account is closed, with a message stating that I am logged off until the matter is resolved. Each time this happens, my friends believe I have blocked them or disabled my account. This issue urgently needs to be addressed. Kindly reach me at [redacted]