Trying to access and recover my suspended account. ... Someone was cloning my account and it was reported. Instead of contacting me, the owner, my account was disabled. I have followed links and uploaded my driver's license, school ID, and debit card but haven't heard back from them (since last Thursday). When this happened, I changed my password and my user name but about twenty minutes later the account was suspended. To make matters worse, Facebook doesn't recognise the phone number I have been using as part of the upload process (although when I changed my password they sent me a text to this number). I am not ***% sure that the email I am using is the right one (who doesn't have fifty million emails these days?), because they haven't sent any responses to me telling me they have received my information.
I have uploaded all required documents and I haven't heard from them at all.
Just make my account accessible.
This is not the first time my account has been suspended because someone reported it erroneously. I just would like the account to be back on line.
I have emailed them (just today) and have followed all of the prompts for account recovery.