As all devices hacked..malicious n personal safety issue. Barring order made person tur...

GetHuman3202970's Recover Hacked Account issue with Facebook from July 2019

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Before contacting them, items GetHuman3202970 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3202970's own words
As all devices hacked..malicious n personal safety issue. Barring order made person turn to a vicious attack on me thru hack. Police aware.. was advised on all new devices. Number. Etc. No use social media etc.. but I did have to move house again so set up alias in name of AileenHarte n he took over..put adult video on. Shut off my access n then advertised my new apt having lifted pics from phone..including personal details.so resulted in me losing new home. Police know but can't do anything without proof...reply from fb was...your complaint about page..we see nothing wrong with photo! I have tried and tried to contact Facebook. I can't get into account to change it n landlord didn't believe me. He is a stalker ...this hacker who I had to give evidence against in court. And this morning..I find I have twitter account! I dont use any Twitter but i did see partially hidden details of set up...but as i dont know username I'm unable contact. I have snapshot. Please if u can help...your time more appreciated than you know. Even techs are baffled. I know he has it experience. Police waiting until I have bank..google..samsung..adult site fb report back...they are not the normal police here in lanzarote...they are serious crime squad. So that give u some idea of what I've been thru n ongoing making life very difficult. I even lost my job due to a data breach down to him. My health is in bits! N no sleep. I need sort it properly and not retaliate...which has been tempting option. But I'm trying to do things right.*with regards n a big thanks for your time

GetHuman3202970 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3202970
Jul 6th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 546680 others
0 customers following this

Timeline

GetHuman3202970 started working on this issue
Jul 6th, 2019 10:36am