i have a facebook account through my mobile phone ***********. over the past ** days i...

GetHuman3195963's Recover Disabled Account issue with Facebook from July 2019

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Before contacting them, items GetHuman3195963 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3195963's own words
i have a facebook account through my mobile phone ***********. over the past ** days i have tried several times through differents methods email addresses, ids to get this sorted and i think i have created a mess.. i cannot use my phone number at all for any facebook account. I dont want to purchase another phone as i use this number for a for years.. *My request - remove me fully from facebook for email * ids i have tried to create to get this mess sorted or at least get my account reenabled. I have to say contacting face book is like getting through fort knox.. for a social company its difficult and disappointing*. If you can get my account restarted great. It seems to start with my photos, then you adk for my mobile number. i cannot enter it as you dont accept it - assume because its on another account disabled. So i am in an endless loop. very frustrating and i expect this message also to be ignored. I request through GDPR legal laws to remove all my accounts or you get at least this account reenabled. Mo (moses)

GetHuman3195963 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3195963
Jul 4th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 545062 others
0 customers following this

Timeline

GetHuman3195963 started working on this issue
Jul 4th, 2019 8:24pm
GetHuman3195963 indicated the issue is not fixed yet.
Jul 5th, 2019 6:15am

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