Hello my name is Darren Sovich, I'm currently on deployment for the US Navy and I'm in...

GetHuman3091998's Can't Receive Code to Reset issue with Facebook from June 2019

Help with my Facebook issue
First: share to improve GetHuman3091998's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3091998 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3091998's own words
Hello my name is Darren Sovich, I'm currently on deployment for the US Navy and I'm in another country. Without being able to access my Facebook I have no way to talk to friends or family. I don't have an international plan with my cellphone company so I cannot use it out here. I've been trying to recover my account but I cannot receive the code to unlock. Nor can I get ahold of any friends to do the trusted friends option where I get the codes from them. The email that is associated with my Facebook account is an email I had when I was a kid. It's not even active anymore so I can't send a verification through that anymore. My current email is also associated with another Facebook account I made a long time ago but u don't use at all. The only way I can currently speak to anyone is through my email account. I can answer any questions you may have but I really need to get my account back for it is the only way I can speak to my friends and family while on deployment.

GetHuman3091998 did not yet indicate what Facebook should do to make this right.

How GetHuman3091998 fixed the problem

We are waiting for GetHuman3091998 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Can't Receive Code to Reset issue
Reported by GetHuman3091998
Jun 16th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 522541 others
0 customers following this

Timeline

GetHuman3091998 started working on this issue
Jun 16th, 2019 10:18am

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies