I've had my same Facebook since I created it. The email used was an email I used since...

GetHuman-bballmyt's Recover Disabled Account issue with Facebook from May 2019

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Before contacting them, items GetHuman-bballmyt may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-bballmyt's own words
I've had my same Facebook since I created it. The email used was an email I used since before facebook, I now can not access this email because I can not remember password nor can I recover that account because Microsoft says that I don't have enough info to verify my identity for the email account. Though It's been my email for over ** years. I only used it for junk and hardly got on it except for things such as password resets. The phone number that is connected to my Facebook is a number I no longer have and can not reset password that way. I need help getting my Facebook back. The only options given are not going to work at all due to the explanations I just gave. Please help me. I will not create a new account. I have to have mine. Please and thanks so much

GetHuman-bballmyt did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-bballmyt
May 19th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 487412 others
0 customers following this

Timeline

GetHuman-bballmyt started working on this issue
May 19th, 2019 8:02am

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