I do not have an account with Facebook, but somehow I keep getting these emails from Fa...

GetHuman2898125's customer service issue with Facebook from May 2019

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The issue in GetHuman2898125's own words
I do not have an account with Facebook, but somehow I keep getting these emails from Facebook with the Title "you have more friends on Facebook than you think". I don't know how it is possible that I keep getting these emails even though I do not have an account. I always click Unsubscribe, then it takes me to a page that says "Receiving emails from people through Facebook" and underneath it is written:*From time to time, people may send emails to you through Facebook. Examples include when they invite you to an event, tag you in a photo or add you as a friend. If you continue, you'll no longer receive any of these emails. Also, Facebook will no longer use your email address to generate friend suggestions for you and others. We'll still keep a secure record of your email address so we can make sure you don't receive these emails.**Do you want to stop receiving these notifications at jak...@hotmail.com**I tick the box next to the text "Stop receiving emails from friends through Facebook" and then click confirm and then it says "Your settings have been Updated." with the text "You have opted out of Facebook emails." underneath. After this though I keep getting the "you have more friends on Facebook than you think" emails so the unsubscribe link does not work for me. Is it because of some problem or glitch that causes me to get these emails even though I do not have an account. When I think about it, it does not make sense that it would say "Your settings have been Updated." even though I do not have an account. my email is *****@***.com and I am sure I do not have an account because when I click on the "Go To Facebook" button from the email and try my old password (at least what I think is my old password) and then click login it says The email address that you've entered doesn't match any account. Sign up for an account. *Also when I go to the "Find Your Account" page (https:**www.facebook.com*login*identify) and search for my email, it says:*No search results*Your search did not return any results. Please try again with other information.**I do not know how I am continuously getting these emails even though I know I do not have an account and I keep unsubscribing to them every time I get them. Whatever is going on, I just want these emails to stop being sent to me.
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Facebook

Customer service issue
Reported by GetHuman2898125
May 10th, 2019 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 474272 others
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GetHuman2898125 started working on this issue
May 10th 10:48am