I lost control over my facebook profile due to hacking my profile, and providing my inf...

GetHuman-rubadubo's Recover Hacked Account issue with Facebook from May 2019

3 views
 | 
470013 similar
 | 
0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-rubadubo's own words
I lost control over my facebook profile due to hacking my profile, and providing my info to the hackers. I still have control over my email on witch i made my account but he changed the password and deleted my Fan Page witch is every important for my business Then, they used it for whatever purpose (i think it's for promoting ISIS cause they put on their profile picture on my profile). Than facebook disabled my profile due to violation of their policy, and now i can't get it back. They've sent me an email telling me i have permanently lost my account, and i want a human assistance so i can prove that i was hacked, and that i don't support terrorist organizations. They have all the evidence they need to see that it happend, and this profile is really important to me cause i use it as a business tool for myself, given that i'm a DJ. All my contacts, photos, videos etc. are on that profile since last * years. I hope you can help me with contacting them personally, cause their BOT systems can't solve this problem for me. Thank you in advance.
GetHuman-rubadubo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-rubadubo fixed the problem
We are waiting for GetHuman-rubadubo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rubadubo fixes it.
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman-rubadubo
May 7th, 2019 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 470013 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-rubadubo started working on this issue
May 7th 6:27pm
GetHuman-rubadubo indicated the issue is not fixed yet.
May 8th 12:07pm