Facebook Customer Service Issues

I have two Facebook accounts - an old one linked to my college email, and a newer one. Unfortunately, the email associated with my old account was from my college, which has since been closed with no way to retrieve it. When I try to access my old FB account, it prompts me to contact the school directly, which is no longer possible. I am unable to reset my password as I no longer have access to the email ending in "[redacted]" and the school is no longer available. I'd like to retrieve the photos and memories from my old account, so I can decide whether to keep it or not. Can you assist in granting me access to both accounts?

I'm new to using Facebook because I want to start my eCommerce business. Unfortunately, my account has been disabled twice now while trying to set everything up. The first time, after verifying my phone number and sending a picture of my driver's license, my account was disabled the next day. I don't understand why as I was just creating my page and had not violated any policies. I then created a new account with a slightly different name and email, but it's asking for verification again. I'm worried it will be disabled again, even though I have a legitimate business and am not doing anything wrong. I just want to advertise on Facebook, but I keep running into issues without knowing why.

My dear friends, I am reaching out on behalf of Thomas, who has recently become permanently disabled and is struggling emotionally. This year has been incredibly challenging for him, with frequent hospital visits and medical appointments. Facebook has been his solace during this difficult time, offering him connection to his loved ones when his family is far away. I implore you to reconsider the status of his account. A well-intentioned friend accessed his account while he was hospitalized, unknowingly violating the rules by posting about UFC fights. Thomas promises that this will not happen again and is in great need of the support he finds on Facebook. Please, reassess the situation with compassion in mind. Thomas relies on this platform for hope and comfort during this trying period, and depriving him of it could greatly impact his mental well-being. Your understanding and cooperation are sincerely appreciated. Let's come together to offer Thomas the virtual support system he desperately needs during this challenging time.

Dear Facebook Ad Help, I am reaching out to request the merger of my two Facebook Pages. I would like to retain the following Page: [redacted] and merge it with this Page: [redacted]. The reason for this request is as follows: 1. Both pages were created by me, Noah St. John, and I am the Administrator for both. 2. Both pages share similar names and represent the same content, which is myself and the services I offer. 3. The physical addresses for both pages are identical. 4. Both pages have been verified. Considering that I meet all the necessary criteria for page merging, I would greatly appreciate it if you could proceed with the merger. This will enhance my Facebook experience and enable me to invest more in advertising on your platform. Thank you for your assistance. Warm regards, Noah St. John Administrator

My friend Thomas recently became permanently disabled and is experiencing a difficult time. Due to his illness, he relies on Facebook to stay connected with friends and family as they are far away. Please reconsider his account status. He had a friend who accessed his account without his knowledge while he was in the hospital, and although the friend posted about UFC fights, he did not realize it was inappropriate. Thomas is now more vigilant about his account security and sincerely needs the support he gets from Facebook during this trying period. Please, give him another chance as taking away his access could greatly impact his well-being. He truly values the connection Facebook provides during this challenging time. Thank you for understanding.

Hello, my family and I recently created a store and Facebook page to raise awareness about animal cruelty. We encountered an issue with our page called Vegan Noise being unpublished without any posts made. We also have another page, AVeganMe, where we posted a T-shirt that was deemed inappropriate. We have since removed the product and understand the guidelines better. Our goal is to promote a vegan lifestyle and none of our store products are inappropriate. Could you please assist in republishing one of our pages? We are new to Facebook and committed to following the terms. We appreciate your help and support. Thank you.

Hello, I am Khaled Tolba, and I am facing an issue with regaining access to my Facebook account. I unintentionally logged out of the app and forgot my password. Unfortunately, the reset options available are linked to an email address I no longer have access to. Previously, I could reset my password using a code sent to my phone number, but that option seems to disappear now. Even after trying to get codes from my trusted contacts, I am unable to proceed due to a message indicating that I am trying too frequently. I am seeking assistance to recover my account through either my email address or phone number. Kindly find my account details below: Account link: facebook.com/khaled.tolba.[redacted] Account email: titostar1618[at]yahoo.com Phone number: +[redacted]04 Email: khaledtolba58[at]yahoo.com

My account has been disabled due to a supposed violation of a policy without prior notice or a clear reason for deactivation. I am concerned about losing access to my daughter's pictures and staying connected with my loved ones. Please, contact me promptly at [redacted] or email me at [redacted] My account is under [redacted] Your swift assistance would be greatly appreciated.

Back in [redacted], I deactivated my page and turned it into a public page administrating other pages. It contained precious memories like videos and pictures. Recently, I could only access it through my phone and not on a computer. The URL for the account is [redacted]. I desperately want my account back to retrieve all the content. The associated email is "[redacted]" with the password "Viorel94!". I am worried about losing everything permanently. Your assistance in recovering my account would mean a lot to me. Thank you.

I am in distress due to my husband, Amer Mushtaq, who is using the Facebook account under the name Sunny A Mushtaq to post inappropriate content about me, my family, and using abusive language. This behavior is not only against Facebook's standards but also harassing and alarming. Despite my repeated requests to have his account closed, no action has been taken. His actions extend to threatening phone calls and using the names of my family members to target and harass us further. I urgently seek your assistance in permanently disabling his account and putting an end to this distressing situation. My name is Wajiha Saeed, and my email is [redacted] Your immediate attention to this matter is greatly appreciated.

I seem to have encountered an issue with my Facebook account. It appears to have been merged with someone else's account, as I have been logged out and unable to log back in. The password seems to be incorrect, even though I have not changed it. While some friends and photos are mine, the username has been altered from Varsha Ujawane to Wei Yong. When attempting to reset the password, the code is sent to a different email address, preventing me from recovering it. I am seeking assistance in recovering my account. Can Facebook provide a solution to resolve this issue and help me regain access to my account?

I am having difficulty accessing my Facebook and Messenger accounts. I keep getting prompted for a code that was supposedly sent via text three days ago, which I never received. I submitted a form with my ID attached a day ago, but I have not received any response yet. I also tried changing my password, but it still requires the elusive code. Despite trying to log in from a previously used browser, the code request persists. My account is linked to the number [redacted], but I haven't received any texts despite multiple login attempts on various devices. I can only access one email associated with my account, which is [redacted] Unfortunately, I no longer have access to [redacted] My name on Facebook is Tamara Davey. I would greatly appreciate any assistance in regaining access to my account.

Name: Ram Naresh Jha Email: [redacted] Country: India Issue: Good Morning, Sir/Madam. I am Ram Naresh Jha, mobile number [redacted]. I would like to bring to your attention that my Facebook account, linked to [redacted], was disabled by the Facebook team mistakenly. I humbly request to be given a final warning and another chance. I assure you that I will not make any such requests in the future. My Facebook account holds precious memories, photos, and important contacts. I sincerely apologize for any inconvenience. Kindly reconsider and enable my account. I pledge to abide by the standards in the future. Your understanding is greatly appreciated. Thank you for your time and consideration. Name: Ram Naresh Jha Email: [redacted] Country: India Issue: Good Morning, Sir/Madam. I am Ram Naresh Jha, mobile number [redacted]. I would like to bring to your attention that my Facebook account, linked to [redacted], was disabled by the Facebook team by mistake. I humbly request to be given a last warning and another opportunity. I assure you that no such incidents will occur in the future. My Facebook account has a history of 10 years of memories and important contacts that I have lost. Please grant me one final chance. I deeply apologize for any inconvenience caused. I sincerely request for my Facebook account to be reinstated for the last time. Thank you for your understanding.

I have been experiencing this issue for the past two days. My username is [redacted] When attempting to log in, I am directed to a security check page that requests a six-digit code to be sent to my phone number. Despite multiple attempts, I am unable to receive the code on my mobile phone. I am also not presented with the option to receive the code via email. The phone number provided on the page does not include the country code prefix +92; instead, it displays the number as it would in my local country. Additionally, when trying to reset my password using my phone number, I promptly receive the verification SMS on my mobile device. The phone number listed on the page includes the prefix for my country, +92. Could you please investigate this issue? For password resets, I receive the verification SMS instantly, but I am not receiving the SMS required to log in to my account. Kind regards, Ovais Riaz.

I recently received a notification from FB regarding an unusual login which wasn't me. I followed all the steps to secure my account and change the password. However, I am now unable to log in because I didn't receive the two-way authentication code via SMS. I don't have other approved devices to generate the code nor do I have trusted contacts for it. When I tried to resend the code, it said I had requested too many and to try again later. It has been over four days and I haven't received any SMS codes despite having the correct number on my account. I'm stuck and need help accessing my account.

I am looking to merge two Facebook pages, 'Clan Gunn Society UK & Heritage Centre Museum' and 'Clan Gunn Society UK and Heritage Centre'. Facebook is not allowing the merge, claiming they are not the same thing, despite their clear similarities. I have been tasked by the society to consolidate these pages to simplify our online presence for members. As an admin for both pages, I need to do this promptly as we have upcoming summer events planned and I wish to utilize Facebook's paid advertising features to promote our Heritage Centre. I hope Facebook can address this merge issue promptly. Thank you for your attention. - Richard, Clan Gunn Society.

I am an administrator for a group with [redacted] members and my account has been under attack with false reports, resulting in my Facebook profile being deactivated. Despite trying various methods like updating my profile picture with a passport, I am unable to regain access as I no longer have a phone number linked to my account. My Facebook name is correct, but I am known as Anagram and Wos Noel, a symbol of security and trust in many groups. I am seeking assistance to recover my WOS NOEL account. Can I purchase a new profile from Facebook with authentic data and identification if needed? My contact email is [redacted]

I am currently facing an issue regarding a photo on Jade Beard's Facebook account featuring me, my tan Jack Russell dog, and a blonde girl without my consent. Despite multiple polite attempts to request its removal or my exclusion from the image, she has not complied. Due to past abuse, I am cautious about my online presence to avoid being found by a family member, thus this photo is distressing me. I have sought advice from the authorities and been advised to address this matter via email. I am urging for prompt action as this situation has been ongoing for two months causing me a great deal of stress.

My Facebook Messenger account is being misused to solicit money from my friends by offering false grants in exchange for a $[redacted] processing fee. I am unable to view these messages and rely on my friends to inform me about the situation. I urgently need Facebook to investigate and remove the responsible party from the platform. It appears they have set up a fake account to carry out these scams. I am uncertain if I am communicating with actual Facebook representatives as there is no available helpline for direct contact. If this matter persists, I may escalate it to the FCC. You have my contact information on record; please reach out to me promptly. I am counting on your assistance to resolve this issue.

Dear Facebook, I am concerned about potential deception occurring on social media accounts associated with Jorja Fox. While her Twitter account is verified, it seems that the content is not managed by her directly but by someone named Brandi Emma. This lack of transparency could mislead fans into believing they are interacting with Jorja when it is actually Brandi handling the pages on both Facebook and Twitter. It's essential for celebrities to clarify if their accounts are managed by someone else to avoid confusion and ensure transparency with their fans. In this case, the undisclosed management of Jorja's accounts has led to misunderstandings and has caused escalating issues. I urge for clearer communication from Jorja or her representatives regarding the management of her social media platforms to prevent similar incidents in the future. Fans deserve to know who is behind the content they engage with online to maintain trust and avoid misunderstandings. Thank you for addressing this matter and I hope for improved transparency moving forward.