The reason I'm sending this message is my mom ordered me a hoodie from a company that's...

GetHuman-gabelju's customer service issue with Facebook from April 2019

40 views | 428162 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gabelju will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gabelju can let us know if they help or not.
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The issue in GetHuman-gabelju's own words
The reason I'm sending this message is my mom ordered me a hoodie from a company that's being permitted to advertise and they sent the wrong shirt they accuse my mom of making an error when that is not humanly possible because she ordered the item that had my last name on it and they are refusing to fix their mistake thus meaning they stole $** from my parents who are on a fixed income for a product that they messed up and they are refusing to take back their messed up product that their employees messed up the company website address is teeprous.com I would have greatly appreciate it if y'all would assist us in either getting a proper item or getting my mother's money back because I am about to call my lawyer about this entire situation this company needs to be removed permanently from being allowed to advertise on Facebook you can contact me at gable* justinat @gmail.

GetHuman-gabelju did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-gabelju
Apr 10th, 2019 - 2 years ago
Fixed
Seen by 40 customers so far
Similar issue to 428162 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-gabelju started working on this issue
Apr 10th, 2019 5:30pm
GetHuman-gabelju indicated the issue is not fixed yet.
Apr 10th, 2019 10:17pm

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