I want to speak to someone about ad settings. I, unfortunately, suffered a pregnancy lo...

GetHuman2707473's customer service issue with Facebook from April 2019

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The issue in GetHuman2707473's own words
I want to speak to someone about ad settings. I, unfortunately, suffered a pregnancy loss last week, and have changed all my settings so that I don't keep getting served pregnancy and baby related ads. **Despite this, over **% of the ads I am being served are still related to pregnancy and childbirth and this is honestly not fair. I have done everything on my side, but I don't understand how it has changed nothing. I am one of the lucky people who actually understand how online advertising works and I know there are tools out there to prevent this happening. One or two ads, yes that's acceptable, but for the majority of ads to be on a topic that I have blocked is ridiculous.

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Facebook

Customer service issue
Reported by GetHuman2707473
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 425979 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2707473 started working on this issue
Apr 9th, 2019 7:27am
GetHuman2707473 indicated the issue is not fixed yet.
Apr 9th, 2019 7:27am