I want to speak to someone about ad settings. I, unfortunately, suffered a pregnancy lo...
GetHuman2707473's customer service issue with Facebook from April 2019
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2707473 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2707473 can let us know if they help or not.
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The issue in GetHuman2707473's own words
I want to speak to someone about ad settings. I, unfortunately, suffered a pregnancy loss last week, and have changed all my settings so that I don't keep getting served pregnancy and baby related ads. **Despite this, over **% of the ads I am being served are still related to pregnancy and childbirth and this is honestly not fair. I have done everything on my side, but I don't understand how it has changed nothing. I am one of the lucky people who actually understand how online advertising works and I know there are tools out there to prevent this happening. One or two ads, yes that's acceptable, but for the majority of ads to be on a topic that I have blocked is ridiculous.
GetHuman2707473 did not yet indicate what Facebook should do to make this right.
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GetHuman2707473 indicated the issue is not fixed yet.
Apr 9th, 2019 7:27am
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