So I got a message from messenger by a friend asking if I got a text saying I won...

GetHuman-johnbu's Recover Hacked Account issue with Facebook from April 2019

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Help with my Facebook issue

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Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-johnbu's own words
So I got a message from messenger by a friend asking if I got a text saying I won ***,***.** dollars that she also won and seen my name on the winning list also she gave me a Web address so she did. I contacted this Web address and sure enough they said I had won that money on a Facebook drawing that my name was picked. To receive this money they needed a picture of my drivers license and my Facebook password to prove it was me. So I feel now I got scammed because as soon as I blocked them my Facebook page disappeared now that person is using it to contact my friends saying they are me and scamming them also.I made a new page but can't get into my last Facebook page the one the hacker is using to delete it from him my new page is on the cell number of *** ******* so can u please investigate and delete the hacked page the hacker is using under john budd please contact me at my number or email *****@***.com thank you

GetHuman-johnbu did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman-johnbu
Apr 8th, 2019 - 4 years ago
Seen by 18 customers so far
Similar issue to 424056 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-johnbu started working on this issue
Apr 8th, 2019 12:17am
GetHuman-johnbu confirmed the issue is fixed. Hooray!
Apr 9th, 2019 12:33am
GetHuman-johnbu confirmed the issue is fixed. Hooray!
Apr 9th, 2019 12:35am
GetHuman-johnbu confirmed the issue is fixed. Hooray!
Apr 9th, 2019 12:35am

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