My account was giving me problems then I had to delete and reinstall Facebook. Now I ca...

GetHuman2678946's customer service issue with Facebook from April 2019

Help with my Facebook issue
The issue in GetHuman2678946's own words
My account was giving me problems then I had to delete and reinstall Facebook. Now I cannot access my account because it was registered with my stolen number and an email that I have no access to. I can prove to you that it is my account. Please help me access it again. It's Claudia Mosito. I'm a female, born on the *rd November ****. I'm in a relationship and I have a lot of photo albums. The number that I used to register my account is ********** and it got stolen. My new number is **********

GetHuman2678946 did not yet indicate what Facebook should do to make this right.

I have an issue with Facebook too
How GetHuman2678946 fixed the problem
My account was giving me problems then I had to delete and reinstall Facebook. Now I cannot access my account because it was registered with my stolen number and an email that I have no access to. I can prove to you that it is my account. Please help me access it again. It's Claudia Mosito. I'm a female, born on the *rd November ****. I'm in a relationship and I have a lot of photo albums. The number that I used to register my account is ********** and it got stolen. My new number is **********. I would like you to update my number, that I'll be using to sign into my account to ********** or add my email which is *****@***.com.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
How Do I Remove Zoosk from My Facebook?How Do I Change My Payment Method for My Ads Account on Facebook?How Do I Submit My Identification to Facebook to Get My Account Back?How Do I Memorialize a Facebook Page?How Do I Change My Name on Facebook?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I was having problems with my Facebook messenger so I deleted it and reinstalled...My Facebook account deleted.. but now I want back Facebook account...plz give me...I had to delete my Facebook and reinstall due to it not working. Now I can’t get...My Facebook account is blocked please give me my account problemMy facebook account was deleted from my i-phone, and now I can not reinstall itI deleted and then reinstalled my Facebook app, and of course it logged me out. N...My Facebook account was blocked and it needs * friends to give me codes. The prob...cant reinstall my facebook account.
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2678946
Apr 4th, 2019 - 3 years ago
I have an issue with Facebook too
Fixed
GetHuman2678946 shared how to fix
Seen by 12 customers so far
Similar issue to 419752 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2678946 started working on this issue
Apr 4th, 2019 4:58pm
GetHuman2678946 confirmed the issue is fixed. Hooray!
Apr 5th, 2019 5:18pm
GetHuman2678946 indicated the issue is not fixed yet.
Apr 5th, 2019 5:23pm
GetHuman2678946 indicated the issue is not fixed yet.
Apr 5th, 2019 5:42pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies