Hello Face Book customer service,* Hello Facebook customer service,,,I’ve been having t...

GetHuman2609187's Recover Hacked Account issue with Facebook from March 2019

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Help with my Facebook issue
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GetHuman2609187's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2609187 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2609187 can let us know if they help or not.
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Before contacting them, items GetHuman2609187 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2609187's own words
Hello Face Book customer service,* Hello Facebook customer service,,,I’ve been having trouble with my Facebook account.* When I first started doing my profile the first one that I made I did not like so I made another one right that same day and put a different picture up to represent me almost as close as the other one but another one and I believed I might’ve talk to some button that I’m not sure of that deleted my two profiles well actually know there’s one but it doesn’t have all my friendships in there the one that I originally was using is the second one which for some reason I am told that I was been band for aggressive language. My religion is Christian and we have never spoke with aggressiveness or nasty language that is not what we practiced I believe someone must’ve been upset because I blocked a couple people that I was not interested in talking to them again and maybe it had to cause some kind of anger towards someone for not allowing them to be part of my Facebook account anymore I’m assuming that this is why probably one of my account has been erased I would like to see if anyone can help me towards this so that I may have the other account that I had originally felt better. Using it verses the other one which makes me start over to find my friend that I had keep in my list of contacts pleas help me to get my other account inverses the one I’m using now to get by. Can u please help me to get the other profile of me instead of the one I lost. And If uyou guys help me with this I don’t wan my instint gram to be connected to my FB because one I use for more family like FB and the other one I use for my art of it and dont wasnto mix one with the other.

GetHuman2609187 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman2609187
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 45 customers so far
Similar issue to 40 others
0 customers following this

Timeline

GetHuman2609187 started working on this issue
Mar 27th, 2019 10:13pm

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