My FB Profile disappeared after not being able to log in

GetHuman2596556's customer service issue with Facebook from March 2019

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Help with my Facebook issue
GetHuman2596556's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2596556 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2596556 can let us know if they help or not.
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The issue in GetHuman2596556's own words
To be able to log back into my account. It says that it is waiting to verify my picture which I sent this morning when I got locked out. ... Can anyone help me or direct me how to solve this problem? I need FB for Business. Thank you. **Facebook is my go to for business. This morning I was posting and trying to use another app they have for business. I think this came into play into their decision that someone else was using my account. I sent a picture of myself and keep getting that I can’t log in because they are reviewing me. The nightmares I have seen in regards to this and not ever being able to recover their account are scaring me. **Ellen Yates is tied into N*SHAPE business page, N*SHAPE Fitness Group and N*SHAPE Trainer page for work. Also I created a group for my high school reunion that I am heading up. In my attempt to go to their new app for business, as mentioned above, it kept logging me in as E*****@***.com and not E*****@***.com**Anyway, I looked online and there are nightmare stories about people not being able to get back into their accounts. This I fear as like them, I have many pages and people that I can’t lose.**Do you know anything about this or how I can solve the problem?**Here is one google search person complaining which is my nightmare:*reviewing ?*Its been over a week. . . . My name is *PhlyBOi Ceaser. Facebook Link. www.Facebook.com*YCeaser I have had my facebook since before ****, and have been active in and around my industry building relationships and partnerships across the country. I have been recently blocked and suspended for reasons undetermined and the support team seems to have completely stop responding indefinitely. Its so bad that I had to create this facebook just to post anything to get any type of response. I have way too much valuable relationships and content that I have worked so hard to establish as I brought brand awareness to myself as a developing public figure. The saddest part of this is the week of my facebook getting blocked I had just gotten great news that I was eligible to graduate college. This was huge news for me my friends and my family as I worked so hard to get to where I came to be. Frustratingly enough this all happened while I was corresponding with my friends and family about my graduation arrangements. At this point I do not know what to do other than come here and vent about this utter disregard and detriment to my life as well as my loved ones. *PhlyBOi -*C.*Like Share*No answers yet
My whole Business is connected to Facebook. I have a group of over **** and I have close to **** contacts personally. I am a social media motivator and mover. I engage people and my account is connected to Instagram as well.
I need to be able to log back into Ellen Yates. I cannot as if thinks that I am someone else or has not verified my picture.
I am a business owner and also have FB business accounts.
Yes. I have contacted other technology experts and also sent several emails to FB. I have also tried calling.
How GetHuman2596556 fixed the problem

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Facebook

Facebook for personal
Customer service issue
Reported by GetHuman2596556
Mar 26th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 403186 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2596556 started working on this issue
Mar 26th, 2019 2:27pm
GetHuman2596556 shared this issue with followers on Twitter
Mar 26th, 2019 2:27pm

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