RE: Lisa Parisi ***I've had to go into facebook under my husbands account! Facebook jus...

GetHuman2595976's Hacked or Disabled Accounts issue with Facebook from March 2019

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Help with my Facebook issue
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GetHuman2595976's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2595976 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2595976 can let us know if they help or not.
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Before contacting them, items GetHuman2595976 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2595976's own words
RE: Lisa Parisi ***I've had to go into facebook under my husbands account! Facebook just blocked me and removed my account!!!!!! I cant believe it! How do I contact them!!!?????? text me to give me your advice!!! my messenger on facebook doesnt work either!!!***what the heck is going on with facebook.. I was jusing facebook just now and sending private messages to my friends... then facbook blocked me and requested me to send a picture and are reviewing it and stopped me from signing in to my account??? what is going on? I cant even reach facebook for help questions or concerns regarding this!!! its insanity. Reinstate her account immediately!!**** Today is March **th **** and its *:**PM!! This has never happened before!!! Stop it! now! call her to help her!! her account is in good standing and should not be be blocked by facebook!!!! call her ASAP Lisa Parisi **********....***Facebook gives no time frame on how long it will take them to look at my photo I uploaded.*Facebook blocks the whole access to account or help center so I cant even ask a question*I have to log into my husbands account Paul Papoloute to ask questions on your facebook pages and private message you and now email you.. I even called the phone number you have listed.. but no one is available and the voice message drops you after it says it cant help you.***Really upset with facebook*I have been on it for over ** years*never had this happen before ( been requested to send my picture) really??? with all thousands of pictures on my account???**I expect my account to back ASAP.*This is absurd, frustrating and really upsetting!!!!***Lisa Parisi*************PS: another facebook access page wants me to pay $* and add my credit card info for assistance!!!!!*REALLY??? facebook shuts my account down and another one of your pages wants my money to fix it??? REALLY???******Lisa

GetHuman2595976 did not yet indicate what Facebook should do to make this right.

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Hacked or Disabled Accounts issue
Reported by GetHuman2595976
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 402906 others
0 customers following this


GetHuman2595976 started working on this issue
Mar 26th, 2019 1:03pm

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