I am the admin for my church women's ministry group. We have a large event Saturday. I...

GetHuman2595660's Hacked or Disabled Accounts issue with Facebook from March 2019

1 view
 | 
402759 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2595660's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2595660's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2595660 will want to follow the link below to head to their help center. We will check on GetHuman2595660 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2595660 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2595660's own words
I am the admin for my church women's ministry group. We have a large event Saturday. I went to my group and to the event and then to message attendees and sent messages to all of them with a reminder to message me what they are bringing. After sending them all FB made me get a text code to show I was me, then made me send a picture and my account is currently disabled.**If I can only send a certain number of messages a day it should have warned me. I would have done half today and half tomorrow.**The worst part is now people are trying to reply with what they are bringing and they can't even reply to me or find my account. A couple have texted me but not everyone has my phone number. **Please review, you'll find I've had my account since **** or so and never a problem. My event will be ruined without the replies which are being blocked. If you can't allow me to send for a time period please allow the replies to come in. I don't want to let the church down.
GetHuman2595660 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2595660 fixed the problem
We are waiting for GetHuman2595660 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2595660 fixes it.
This email address isn't valid

Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman2595660
Mar 26th, 2019 - 24d ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 402759 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2595660 started working on this issue
Mar 26th 12:01pm