I am the admin for my church women's ministry group. We have a large event Saturday. I...

GetHuman2595660's Hacked or Disabled Accounts issue with Facebook from March 2019

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2595660 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2595660 can let us know if they help or not.
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Before contacting them, items GetHuman2595660 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2595660's own words
I am the admin for my church women's ministry group. We have a large event Saturday. I went to my group and to the event and then to message attendees and sent messages to all of them with a reminder to message me what they are bringing. After sending them all FB made me get a text code to show I was me, then made me send a picture and my account is currently disabled.**If I can only send a certain number of messages a day it should have warned me. I would have done half today and half tomorrow.**The worst part is now people are trying to reply with what they are bringing and they can't even reply to me or find my account. A couple have texted me but not everyone has my phone number. **Please review, you'll find I've had my account since **** or so and never a problem. My event will be ruined without the replies which are being blocked. If you can't allow me to send for a time period please allow the replies to come in. I don't want to let the church down.

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Hacked or Disabled Accounts issue
Reported by GetHuman2595660
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 402759 others
0 customers following this


GetHuman2595660 started working on this issue
Mar 26th, 2019 12:01pm

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