Hi good afternoon here in the Philippines,***No, Still can't access my facebook account...

GetHuman-annetini's customer service issue with Facebook from March 2019

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The issue in GetHuman-annetini's own words
I was trying to log in my facebook account but they are asking for a security check code for identity purposes. ... Hi good afternoon here in the Philippines,***No, Still can't access my facebook account. I already click the website you suggest me to open if ever my account is dissabled but it says its not disable. I'm having a problem with the security check dialog box. Last tuesday was the first day when i encounter this kind of "Security Check", they sent a *digit code for me to input but it never push through for me to log in with my facebook account. And after that day i never had an idea that i'm already blocked, only friends in facebook told me that they can't search my account and it seems like i blocked them. No pictures of me appeared or any information about me, it only gray page that's all. And now my contact no. Which is registered on my account seems dissappear too since there's no way they can send me the code because what Security code ask is my contact no. I don't know if there's any way out to select my registered email for them to send me the six digit code. I will send you my screen shot photo of what is happening on my account since tuesday. All i want is to successfully recover my FB account and have the *digit code to be send on my registered email since my contact no. Doesn't appear.***Please i need help... hope you could help me with this. I know my FB PASSWORD, registered contact no. And email. Only the security code is the reason why i cannot log in and get back my account to normal.****Please... sorry for giving you a hard time to understand my grammar but i hope you understand what i mean.***Thank You for the reply. Hope to hear again the best solution for this.**My full name in Facebook is***MARJORIE ANNE P. TINIO***Facebook registered email address that is my concern is:* * *****@***.com***My registered FB contact no. is **************-i have no idea why my current registered contact no. Is now missing whenever they ask for the contact no. to send the code... last tuesday my contact no. Is visible but now i don't know why its not appearing anymore. There's no option to choice which to send the code, whether on registered email add or contact no. All they ask is a phone no. And i don't know how to input it again. Attached here is my screen shot photo of my before and after page asking for a security check code.***I'm begging you please help me to find out how to access again my precious account, since most of me and my lost father's bonding moments are all stored their.****Pleaseeeeee... i've tried the link you send to me but it appears that my account is not disabled yet i can't log in to my account since they are asking this security code to check my identity.****God bless yah!
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Customer service issue
Reported by GetHuman-annetini
Mar 30th, 2019 - 6 mons ago
I have an issue with Facebook too
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Seen by 21 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-annetini started working on this issue
Mar 30th 4:46am
GetHuman-annetini indicated the issue is not fixed yet.
Mar 30th 11:30am
GetHuman-annetini indicated the issue is not fixed yet.
Mar 30th 11:37am
GetHuman-annetini shared this issue with friends on Facebook
Mar 30th 12:24pm
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Mar 30th 12:42pm
GetHuman-annetini indicated the issue is not fixed yet.
Mar 30th 12:45pm
GetHuman-annetini indicated the issue is not fixed yet.
Mar 30th 12:46pm
GetHuman-annetini indicated the issue is not fixed yet.
Mar 30th 12:47pm
GetHuman-annetini indicated the issue is not fixed yet.
Mar 30th 12:47pm
GetHuman-annetini indicated the issue is not fixed yet.
Mar 30th 3:07pm
GetHuman-annetini indicated the issue is not fixed yet.
Mar 30th 3:07pm
GetHuman-annetini indicated the issue is not fixed yet.
Mar 30th 3:07pm
GetHuman-annetini indicated the issue is not fixed yet.
Mar 30th 3:07pm
GetHuman-annetini indicated the issue is not fixed yet.
Mar 31st 1:08pm
GetHuman-annetini indicated the issue is not fixed yet.
Mar 31st 1:09pm
GetHuman-annetini indicated the issue is not fixed yet.
Mar 31st 1:11pm
GetHuman-annetini indicated the issue is not fixed yet.
Mar 31st 1:13pm
GetHuman-annetini indicated the issue is not fixed yet.
Apr 1st 11:08am
GetHuman-annetini shared this issue with friends on Facebook
Apr 1st 11:08am
GetHuman-annetini indicated the issue is not fixed yet.
Apr 2nd 10:21am