Have been locked out to my account on facebook and followed instructions to log back i...
GetHuman2469295's customer service issue with Facebook from March 2019
Help with my Facebook issue
First: share to improve GetHuman2469295's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2469295 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2469295 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2469295's own words
Have been locked out to my account on facebook and followed instructions to log back in, due to a question of security issue to someone might have been on or entered my account. I have stated did not and entered codes and changed password several times and still get the same thing coming up. Wrote to support and even created new account do not want, to contact fb, and the same thing again. Keeps saying to use another computer and pc had before crashed and bought a new one and also another wireless service. From Verizon to Cellular One. None of these are in use and would like to have access and lock removed. I have been on for almost * years now and should not have this problem . This happened Saturday and is now Wed and nothing has been done to correct. My email is *****@***.com and my contact number is ***-***-****. I would appreciate it, if this was corrected. Thank you. Sandy Hardy
GetHuman2469295 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2469295 fixed the problem
We are waiting for GetHuman2469295 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.