There are two issues. The first is an individual in a discussion group with a bad habi...

GetHuman2382838's customer service issue with Facebook from March 2019

8 views | 363035 similar | 0 following
Help with my Facebook issue
GetHuman2382838's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2382838 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2382838 can let us know if they help or not.
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The issue in GetHuman2382838's own words
Restore access ... There are two issues. The first is an individual in a discussion group with a bad habit of being foul and bullying people who disagree with him or prove that hes not literally an "expert" in everything. When bullying someone doesn't work, this individual, with a few "friends" single that person out for more abuse and then complain to facebook that THEY got bullied, using responses to "prove" their point. To make matters worse, these individuals play the victims and will delete posts to look like they were "unfairly abused"**Well this person has gotten me on a temporary ** day ban by claiming that ** post were harassment or hate speech, whit this charming person is literally moaning that he can't have access to my personal info any more and tries to post school district schedules trying to discredit me.**What I would like to have happen is the ban is lifted, the individual removed from facebook and all counters set to zero
IS that my responses were in response to bullying from several members
Full account access restored, the restriction counter reset and the individual removed from FB
I never really cause problems in the *** years I have been there
I tried resolving this the way Facebook recommends
How GetHuman2382838 fixed the problem

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Facebook

Facebook Social media
Customer service issue
Reported by GetHuman2382838
Mar 5th, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 363035 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2382838 started working on this issue
Mar 5th, 2019 10:20pm
GetHuman2382838 indicated the issue is not fixed yet.
Mar 5th, 2019 10:21pm

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