I recently created a brand new Facebook account so I could create a page for my busines...
GetHuman-ashduck's customer service issue with Facebook from March 2019
Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ashduck's own words
I recently created a brand new Facebook account so I could create a page for my business.**I didn’t post anything to either page.**Two days later I had a message pop up saying that there had been suspicious activity though it wasn’t clear if I was supposed to have done something or if someone else had. In any case, I was told that my account had been blocked and I needed to upload an image of myself to prove it was me. I don’t know how that would have helped because I hadn’t previously uploaded any pictures of myself for anyone to be able to compare the two. Eventually the account was disabled instead of blocked. So I don’t have Facebook and I don’t know why.**Resolution: allow me to create a new account although this experience has made me not want to bother but I would like to at least be able to delete my account and have a think about it. I would also like to know why my account was disabled.**I’m not actually expecting help as I’ve emailed Facebook twice and they’ve ignored me.
GetHuman-ashduck did not yet indicate what Facebook should do to make this right.
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