My Facebook account was hacked on or about Sunday, December **th, ****.* The person who...
GetHuman1878390's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman1878390's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1878390 will want to follow the link below to head to their help center. We will check on GetHuman1878390 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1878390 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1878390's own words
My Facebook account was hacked on or about Sunday, December **th, ****.* The person who hacked my account, is using my profile & picture, while sending friend quests to my FB friends and contacting them and asking for money.* He has contacted at least ** of my family and friends that I know of on Facebook, with the same scam.* I deleted my Facebook account on **********.* Please advise soonest as the hacker continues to contact people that I am friends with on Facebook.* I would like to have this hacker stopped, Identified and held legally responsible for their actions.**V*R**Allan J. Walker
GetHuman1878390 did not yet indicate what Facebook should do to make this right.
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