My mother iis ** and her Facebook was set up by my brother. Her old phone number was...

GetHuman-knysticl's customer service issue with Facebook from December 2018

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The issue in GetHuman-knysticl's own words
My mother iis ** and her Facebook was set up by my brother. Her old phone number was ********** but she has never had WiFi and we have no clue what the email associated to the account is -*Maybe *****@***.com - but she is beside herself because we bought her a new phone and her password didn’t transfer to her new iPhone so she can’t access her Facebook. Her account has a coke can with Dolores on it for her profile picture. Her friends include her son Joe Vuono, my self - her daughter- Kimberley DelVuo, her grandson Lukas DelVuo her daughter in law Meg Vuono and a family friend Ashley Keeney among others. Although there are no trusted friends set up on her account. We will be doing this when she gets back in to her account. She is from whiteford MD and went to harford community college. She is desperate to get back in her account because it is her only contact to friends and family far and wide. *Please help.

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Customer service issue
Reported by GetHuman-knysticl
Dec 28th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 270122 others
0 customers following this


GetHuman-knysticl started working on this issue
Dec 28th, 2018 3:22am