I have been locked out of my Facebook account for well over two weeks. I have had vario...

GetHuman-fultonr's customer service issue with Facebook from December 2018

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The issue in GetHuman-fultonr's own words
I have been locked out of my Facebook account for well over two weeks. I have had various similar lockout login issues over the last *-* weeks.**The login issues relate to my activity in attempting to create a Facebook ad and as part of that process, to Create A Page. **My previous lockout issues related to ‘Create a Page’ and then its ‘Unpublished Page’. These ‘Identify*Verification’ issues were eventually resolved via ‘Security Checks’ and successfully submitting an appeal respectively. **But when logging back in I encountered the Account Secure message. I sent my photo but when again attempting to login I received the Disabled Account message. I have submitted the 'Report a Login Issue' form four times and the 'My Personal Account Was Disabled' form three times with driver’s license photo id and passport photo id but I remain locked out and have received no communication from Facebook.**The Facebook message seem to relate to some apparent 'unusual activity' but I have not breached any Facebook Terms. All I have been trying to do is create an ad and its related page. I have been using a number of devices (two laptops, ipad and iphone) at two different locations (and therefore different IP addresses) when logging in, so I am wondering if this is the reason for the apparent 'unusual activity'? Please find attached relevant screenshots, my photo and my driver’s license photo ID. PLEASE CAN YOU UNLOCK MY ACCOUNT OR AT LEAST COMMUNICATE WITH ME TO ADVISE WHAT I NEED TO DO TO UNLOCK IT?

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Facebook

Customer service issue
Reported by GetHuman-fultonr
Dec 27th, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 269416 others
0 customers following this

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GetHuman-fultonr started working on this issue
Dec 27th, 2018 4:03pm