Twice now I’ve been fooled by a fraudulent account. The first time someone stole my fr...

GetHuman-clutting's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-clutting's own words
Twice now I’ve been fooled by a fraudulent account. The first time someone stole my friends name and pictures but put the name in reverse and wanted to tell me about some lottery winning obviously trying to fish for information. Fortunately I was unavailable to talk At that moment and when I had returned to the conversation all they’re information had been deleted With another message left behind at this message has been deleted and had been a dinner fied as abusive or spam * The second time wasvsomeone else again identity stoen claiming they had to open up a new account and added one after their name. Those messages are now also reading with the same message as they’ve been deleted. My question is, is there anyway to recognize perhaps an IPO Address and disallow any future attempts from that location?

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Facebook

Customer service issue
Reported by GetHuman-clutting
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 266404 others
0 customers following this

Timeline

GetHuman-clutting started working on this issue
Dec 24th, 2018 3:11pm

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