Twice now I’ve been fooled by a fraudulent account. The first time someone stole my fr...

GetHuman-clutting's customer service issue with Facebook from December 2018

9 views | 266404 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-clutting's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-clutting's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-clutting will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-clutting can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-clutting may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-clutting's own words
Twice now I’ve been fooled by a fraudulent account. The first time someone stole my friends name and pictures but put the name in reverse and wanted to tell me about some lottery winning obviously trying to fish for information. Fortunately I was unavailable to talk At that moment and when I had returned to the conversation all they’re information had been deleted With another message left behind at this message has been deleted and had been a dinner fied as abusive or spam * The second time wasvsomeone else again identity stoen claiming they had to open up a new account and added one after their name. Those messages are now also reading with the same message as they’ve been deleted. My question is, is there anyway to recognize perhaps an IPO Address and disallow any future attempts from that location?

GetHuman-clutting did not yet indicate what Facebook should do to make this right.

How GetHuman-clutting fixed the problem

We are waiting for GetHuman-clutting to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-clutting fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-clutting
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 266404 others
0 customers following this


GetHuman-clutting started working on this issue
Dec 24th, 2018 3:11pm

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies