Hi guys, I got logged out of my fb account Friday morning and it would not let me log i...

GetHuman-kclasson's customer service issue with Facebook from December 2018

6 views | 265063 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kclasson will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kclasson can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kclasson's own words
Hi guys, I got logged out of my fb account Friday morning and it would not let me log in with password. I tried to reset it via my phone and have changed the password twice and fb says it is not correct.*My email address for fb is (*****@***.com) and unfortunately I closed this email a few years ago so cannot use it to confirm my identity. I have tried to put my new email on fb but it would never save (*****@***.com). *I manage about ** business pages (AFN and equissage) which now I’ve been locked out of my account has caused a lot of problems with them, locked out all the admins on there.*You can’t see my account anymore on fb so I’m not sure if it’s been hacked or what is going on.*I would so so appreciate if you can help me get access back to my account. More than happy to call and send documents to verify my identity.*Hoping you can help!*Cheers Katie Classon

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Customer service issue
Reported by GetHuman-kclasson
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 265063 others
0 customers following this


GetHuman-kclasson started working on this issue
Dec 23rd, 2018 4:02am

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