Somebody went into my account and hacked it posted prerogative post on my Facebook and...

GetHuman-jaesmomm's customer service issue with Facebook from December 2018

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Help with my Facebook issue
GetHuman-jaesmomm's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jaesmomm will want to follow the link below to head to their help center. We will check on GetHuman-jaesmomm later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jaesmomm's own words
Somebody went into my account and hacked it posted prerogative post on my Facebook and they disabled my Facebook and said that I could not have it back I do not feel that it is fair that they took something away from me that wasn’t my fault this isn’t the first time this has occurred my Facebook has been hacked multiple times from the same country I live in two out of the country I live somebody went into my account and hacked it posted prerogative post on my Facebook and they disabled my Facebook and said that I could not have it back I do not feel that it is fair that they took something away from me that wasn’t my fault this isn’t the first time this has occurred my Facebook has been hacked multiple times from the same country I live in to out of the country . I feel like they should reach out to you before hand because sometimes it is not their fault I feel like I’m being miss treated when there so many other people out there posting prerogative post on Facebook naked pictures of them self and I get my account disabled for something that I did not even do . This is how I keep in touch with my friends and family that live across the world that I can’t see and that do not have phones I stay in touch over Facebook and for them to disable my account is not fair .
GetHuman-jaesmomm did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-jaesmomm
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 3 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jaesmomm started working on this issue
Dec 5th, 2018 11:17am
GetHuman-jaesmomm shared this issue with friends on Facebook
Dec 5th, 2018 11:20am
GetHuman-jaesmomm shared this issue with friends on Facebook
Dec 5th, 2018 12:02pm