Hi**My business account has been hacked by a rogue ex employee who is now pretending to...
GetHuman-shaheema's customer service issue with Facebook from December 2018
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shaheema will want to follow the link below to head to their help center. We will check on GetHuman-shaheema later to make sure it's all set or try to help escalate.
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-shaheema's own words
Hi**My business account has been hacked by a rogue ex employee who is now pretending to be a current employee at my company. They are now using the profile to do malicious damage to my company reputation by sending messages on messenger to people all over Facebook. I cannot log into the account because the individual has changed all the details. This is truly a cause for concern because Facebook is clearly not helping me at all because I have reported the account on numerous occasions but nothing is being done about it. Every time the account gets deactivated for a few hours then it gets activated again.**If this problem does not get resolved and the account is not permanently disabled I will be forced to take legal action. This is clearly a gross violation of my rights.**The account’s Name is Inkjet Specialist. We are based in Cape Town South Africa but the person hacking the account is in Guangzhou China.**Please do resolve this issue.**Regards*Shaheema Seaborne
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