My account was deactivated soon after using the app from a public WiFi at a Hospital...

GetHuman1692279's customer service issue with Facebook from December 2018

Help with my Facebook issue
The issue in GetHuman1692279's own words
Reactivate my account ... My account was deactivated soon after using the app from a public WiFi at a Hospital. I sent a message to inquire why. No response. So, I started a new account. I went to the same hospital and logged into the public WiFi and was again deactivated in my *nd account. I think the hospital WiFi could have had hackers or did something to make me ineligible to have a Facebook account. I am trying to recover my original account or find out if I truly did something to violate the Community Standards (which I don’t believe I did). But I strongly feel that something happened while connected to the hospital WiFi!
Many photos and memories are there and I don’t believe I did anything to violate community standards.
Reactivate my Account or inform me what I did to violate the Community Standards
I have had a Facebook account since ****.
Tried to contact the help center but nothing was responded to.
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman1692279
Dec 5th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 241042 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1692279 started working on this issue
Dec 5th, 2018 1:30am
GetHuman1692279 indicated the issue is not fixed yet.
Dec 5th, 2018 1:33am