My kathyurwiller@sbcglobal account was hacked. The hackers created a false *****@***.co...

GetHuman-kathyur's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kathyur's own words
My kathyurwiller@sbcglobal account was hacked. The hackers created a false *****@***.com to recieve replies to my unknowing contact list. They also cleaned out my contact list was gone in the sbcglobal account. I tried to inport a partial list to email warnings! Few actually made it! This all happened on Thanksgiving weekend. On **-** I got a call from my daughter that my facebook account had also been hacked. After several password changes, a actually saw someone else on my account. (don't know now it it was fb or messenger) Anyway, long story- I lost total access to them by **-** in afternoon. (during my retirement pary- special)*Can you PLEASE shut that accout down!! My new uncompromised email is below. Later when I'm sure my frients and I are safe I will open anotherfb account. If you have any more suggestions. I think they may have gotten my cell phone number but I changed passwords on my information with the phone people. OMG!
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Facebook

Customer service issue
Reported by GetHuman-kathyur
Dec 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
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GetHuman-kathyur started working on this issue
Dec 2nd, 2018 5:23pm