I woke up this morning and had lost control of my fx*freak Instagram account once again...

GetHuman-luluward's customer service issue with Facebook from December 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-luluward's own words
I woke up this morning and had lost control of my fx*freak Instagram account once again after doing everything that you advised me to do to lock it down. I have used Instagram for years without any issues like this. I know that whoever is doing this is targeting me because I have over **,*** followers now. There is obviously a vulnerability with your security that is allowing people to hack accounts. I need a live person that I can talk to from support that can assist me with this ongoing issue. This has been very upsetting to me as I use this account to show my artistic work. I have done everything you told me to and made all the changes to stop this from happening. Yet it happened again. Please have someone provide a phone number so I can speak to someone directly. I think I was misdirected to a fake support site. PLEASE HELP!
GetHuman-luluward did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-luluward
Dec 2nd, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 237579 others
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GetHuman-luluward started working on this issue
Dec 2nd, 2018 1:54pm