I have created a new facebook account (due to harrassment and threats on my old account...

GetHuman-kaykayhi's customer service issue with Facebook from November 2018

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The issue in GetHuman-kaykayhi's own words
I have created a new facebook account (due to harrassment and threats on my old account) and i wanted to change the main name and i had to on my new profile that i made today using my new phone number ********** (from 'Kayla A Hiron' to something else with hyphonated letters and such). i was then told by facebook tp provide a recent picture of myself so i sent a picture to facebook and now it claims that the picture is being assessed and i cannot log into my new facebook account at all.*i just deactivated my old account as i have been informed i can only have one account per person per email and i still cannot log into or do anything on my new account which is under the name 'Kayla A Hiron'.*Please help me as i need this account to be up and running by tomorrow,*Thankyou. Kayla
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Customer service issue
Reported by GetHuman-kaykayhi
Nov 29th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-kaykayhi started working on this issue
Nov 29th, 2018 7:32am