I didn't realize I had a very old facebook account (email address *****@***.com) that I...

GetHuman-harrympi's customer service issue with Facebook from November 2018

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The issue in GetHuman-harrympi's own words
I didn't realize I had a very old facebook account (email address *****@***.com) that I hadn't used for a very long time, and started another one using email address *****@***.com. Both use my real name, Harry Pierson**I only became aware of my old account when a friend told me it had been hacked, and my profile photo replaced by one of a *** young woman, and that he had received a friend request (he's a friend at my more recent account)**When I tried to log into my old account to recover some precious old photos, I was told that my account had been disabled. I was given the option to "download my data" but that was over ** hours ago and I the page seems to be stuck (I left it open).**What I would really like is for Facebook to merge the two accounts, as there should be little to no overlap.**Thank you,**Harry Pierson
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Customer service issue
Reported by GetHuman-harrympi
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
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GetHuman-harrympi started working on this issue
Nov 28th, 2018 10:24pm