So I just wrote you all. I can't get into my old Facebook account because I do not have...

GetHuman-fiehnsha's customer service issue with Facebook from November 2018

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The issue in GetHuman-fiehnsha's own words
So I just wrote you all. I can't get into my old Facebook account because I do not have access to my old phone number, email or password, also I never even logged out from my phone that I last used, that got broke, I now have a new phone number and new email an no longer have access to any of these, my account also say's it's still activated. I just want to get back in, I have multiple pic's and memorie's that I would hate to lose. I also already tried the help center. Facebook hasn't asked me security question's or anything to get in but if they did, I know that I can answer them, I tried uploading my I'd even, I have made a new one but don't want it, my old one say's Shannon J Fiehn and my new one Is just Shannon Fiehn, i want the first one back. If you could so kindly help? I would appreciate it..... I do have a new email I can be reached at *****@***.com and phone * (***) *** - ****
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Customer service issue
Reported by GetHuman-fiehnsha
Nov 28th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-fiehnsha started working on this issue
Nov 28th, 2018 10:07pm
GetHuman-fiehnsha shared this issue with friends on Facebook
Nov 28th, 2018 10:08pm