i can not share any post om my page , there was a hacking scare where...

GetHuman-wpfaff's customer service issue with Facebook from November 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wpfaff will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-wpfaff can let us know if they help or not.
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The issue in GetHuman-wpfaff's own words
i can not share any post om my page , there was a hacking scare where people were getting new friend request from me. I moved and post some paper work , with my pass word. Some one told me to open another account, as i know nothing about all this . Any way i used my new email and new phone number . then i think i tried to disable that account. So i can't remember my password for the life of me , and it won't except my new cell number or new email , it says that account has been disabled. I am so lost, i have phone California * time from Canada, to try to find tech support , there is no tech support. I am really in a bind. I am affraid to log out on my account , as i still get message , and can facebook chat, still works , but now i can.t use my new email or cell number as it tells me , that account has been disabled. Is there any way you can help me please. My new email is* *****@***.com, my old one was* *****@***.com. is there a way to verify all this. I really need your help please let me know how. Tank you, very confused.*Wylie Harold

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Facebook

Customer service issue
Reported by GetHuman-wpfaff
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 231265 others
0 customers following this

Timeline

GetHuman-wpfaff started working on this issue
Nov 27th, 2018 6:27pm

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