my wife got a new phone back in Sep,on her old phone she could get her facebook page.He...

GetHuman1637769's customer service issue with Facebook from November 2018

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The issue in GetHuman1637769's own words
my wife got a new phone back in Sep,on her old phone she could get her facebook page.Here is the problem,we can get facebook on the computer plus on her tablet.It doesn't come up on her new phone? We tried Emailing about the problem and they sent us * replies all the same numbers to get into facebook.Like I said each reply came back with the same numbers none of them worked.What can we do to get her facebook started on her new phone??We don't know the correct password Any suggestions what to do???
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Customer service issue
Reported by GetHuman1637769
Nov 27th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 231047 others
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GetHuman1637769 started working on this issue
Nov 27th, 2018 4:11pm