Hi facebook & instagram team,**On Monday I had my Instagram hacked, they changed my us...

GetHuman1629713's customer service issue with Facebook from November 2018

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The issue in GetHuman1629713's own words
Hi facebook & instagram team,**On Monday I had my Instagram hacked, they changed my username and email, thankfully I could still log on with my cell number still attached to the account so I changed my email associated with the account to one of my other emails and changed my Instagram name back, then on Tuesday morning Instagram disabled my Instagram account. i have followed the instructions from the instagram learn more, and sent my ID along with a photo of me holding a piece of paper with numbers and information asked. its been a week and still no response. i have followed up over ** times resubmitting the same images and i started even adding in screen shots as further proof. i really really would appreciate the support and help in reactivating my account, whatever other information needed i will provide,**please please help.**Please reactivate my account. **username: morgansellers**my full name : Morgan Sellers**email associated with instagram: *****@***.com**thanks,*Morgan Sellers
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Facebook

Customer service issue
Reported by GetHuman1629713
Nov 26th, 2018 - 10 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman1629713 started working on this issue
Nov 26th, 2018 6:36pm