I am logged into my account through my phone by default as I set up the account on my o...

GetHuman-aywiegan's customer service issue with Facebook from November 2018

3 views
 | 
227861 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-aywiegan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aywiegan's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aywiegan will want to follow the link below to head to their help center. We will check on GetHuman-aywiegan later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-aywiegan may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-aywiegan's own words
I am logged into my account through my phone by default as I set up the account on my old phone in **** and when I transferred data*settings my Facebook account must have transferred too. I do not remember what my associated email address is or what the password is. In settings it does not show what my email address is though it does show that my previously linked phone number. I want to reset my password, but it seems that I either need my current password or the associated email address used with the account in order to reset password. I tried to add a new email address but to save the settings I need my current password. What I really need is to know what email address is linked with my account "Ayron Wiegand" so that I can have a password reset link sent to that email.
GetHuman-aywiegan did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-aywiegan fixed the problem
We are waiting for GetHuman-aywiegan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-aywiegan fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-aywiegan
Nov 25th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 227861 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-aywiegan started working on this issue
Nov 25th, 2018 2:35am