Facebook Customer Service Issues

I have encountered an issue with a new Facebook account created for business purposes. After submitting a picture for verification, I am consistently met with a message stating that my account is under review for security reasons, hindering my ability to log in. This has persisted for a week now, impeding my responsibilities to post on behalf of my employer. I suspect that my personal account may be causing interference with the new business account. I am seeking advice on how to communicate to Facebook that the business account is legitimate and essential for marketing purposes. Any assistance in resolving this matter promptly would be greatly appreciated.

I purchased Hoda Kopi's Radiant Revive Repair & Release Cream from a Facebook ad on 10/6/18, only paying $4.95 for postage. Unexpectedly, on October 20th, a charge of $89.95 appeared on my MasterCard. The company mentioned a fee if not cancelled within a specific timeframe, which I was unaware of due to potentially small print in the ad. I reached out to my bank for dispute assistance and provided information such as the purchase date of Oct. 6th. Unfortunately, I did not know about the return policy when I bought it. I am looking for details on the ad and can be contacted at [redacted] I do not have my Facebook account number. My initials are S.K. Marvin.

I am seeking assistance regarding an issue on Facebook involving Chris Cox. He attempted to solicit money through Messenger, and when I refused, he tampered with my account. There seems to be a pattern where a woman working with him contacts individuals before Chris interferes if payment is not made. My phone number was removed from Facebook due to this situation. I urge for action to be taken to address this matter and have my account reinstated. I have left multiple messages for the Facebook team regarding this, but have not received a response. Please investigate this matter as I have been a longstanding Facebook user and faced no issues until encountering Chris Cox and his associate.

I created a Facebook page using an email address and linked my phone number. When Facebook asked for ID verification, I made a new page using my phone number. I forgot the password to the new page and had friends report it. However, my old page connected to the same phone number got taken down instead. Now, I'm locked out of both pages. I need help retrieving my old Facebook page that's linked to my account.

I have had my Facebook profile for over 11 years. A few months ago, Facebook notified me of suspicious activity on my account and asked me to change my password, which I did multiple times. I usually stay logged in on my phone and now I can't remember my password. The recovery email and phone number are both outdated, leaving me unable to access them. I have tried recovering my password by providing details like names of friends, previous emails, and additional email addresses linked to my account. I am worried about losing access to my Facebook profile, especially since I have a business page connected to it. Can anyone assist me with this issue?

My Facebook profile was disabled for allegedly pretending to be someone else. I was shocked when I couldn't log in due to this identity issue. I provided my Australian Driver's License, but Facebook claimed it was blurry and requested more documents. I submitted my Electoral ID and Marriage Certificate. I am concerned if the emails from FB are genuine or if someone is trying to obtain more personal information. If my account isn't restored, I will involve Australian Authorities. Being falsely reported as an impostor has caused me great distress. I'm a regular Australian citizen managing household and family duties. I simply want my profile back to access important family photos and memories, then I will leave this social platform. Reconnecting with high school friends and family conversations after my Mother's passing are invaluable to me, making those photos and videos precious.

Hi, My name is Chris Ling, also known as Tak Yue Christopher Ling. I recently realized I violated Facebook's rules by creating a second account after my first was disabled. I understand now that my first account had an outdated profile picture and used a different name than my official one. My second account uses my real name but lacks a profile picture due to my old phone without a camera. I borrowed a camera and took a clear photo of myself for verification. I respectfully request Facebook to verify my identity. Thank you, Chris Ling

Hello, I'm Justin O’Donnell. I can't access my Facebook account as I got signed out on my phone and forgot my password. I attempted recovery through my hacked email but failed. Microsoft also rejected my recovery attempt for that email I created in [redacted]. I need to regain access to my Facebook which I've been using daily since [redacted]. I can provide any necessary information about my account to verify my identity. I live in Arkansas City, Kansas, and work at Tect Aerospace in Wellington, Kansas. Previously, I served in the Air Force at Dover Air Force Base from [redacted] to [redacted]. Appreciate any assistance to recover my account.

I was surprised when Facebook messaged me requesting a reply with a photo ID attached. I responded promptly on Tuesday, but have not received any further communication. After reviewing other threads, it seems that Facebook rarely responds, indicating a high likelihood that I may never hear from them again, resulting in the permanent loss of my account. It is disappointing to realize that such a large company lacks adequate customer service, especially considering the amount I invested in running ads with them. In comparison, Google provides much better customer support. Initially, I believed these forums were monitored by Facebook employees for assistance, which appears not to be the case. I suggest saving oneself the trouble and abandoning Facebook to avoid unnecessary headaches. For future reference with business pages, ensure setting up multiple admin accounts to prevent such issues. The whole situation is quite absurd.

My partner, Zac Mackie, had his Facebook account mistakenly deleted today, and we are reaching out to try to restore access to it. He has been a member since [redacted] and his account holds many treasured photos and family memories, as well as work-related group conversations. Zac, a United States Navy Sailor serving abroad, relies on Facebook to stay connected with his colleagues, making it crucial to recover his account. We have encountered several fake profiles impersonating him with shared images and his name (which I have reported), indicating that his authentic account might have been maliciously reported or accidentally removed. Please contact him at [redacted] or reach out to me at [redacted] for further details. Zac has sent an email containing all the information that was on his profile and is prepared to provide any necessary proof of identity. Your assistance in this issue is greatly appreciated.

My name is Juan Carlos Carrera Pena and my old account [redacted] has been temporarily locked. When I try to log in, it asks me to verify my identity due to a phishing attack warning, but I am unable to proceed despite multiple attempts on different devices. While I could verify through my phone with friend photos and comments, the final step's "click" button seems unresponsive. This situation is frustrating as my Facebook is crucial for connecting with friends, family, and clients, impacting my income. I have tried to recover the account using my current email [redacted] and phone [redacted] without success. Another account under Juan Carlos Carrera with email [redacted] has faced a similar issue. Please contact me at [redacted] or [redacted] for assistance, as I rely heavily on my Facebook for personal and work purposes.

For the past few days, I have been receiving numerous unwanted naked photos from a group called Facebook For Hook Ups. Despite not being a Facebook member, these explicit images keep appearing on my phone along with requests to choose a woman for a sexual encounter through their ads. I have already submitted several complaints through the "Feedback" option, attaching the inappropriate images for reference. Unfortunately, I have been unable to remove this Facebook For Hook Ups from my phone. My name is Burt M., and I can be contacted at [redacted] or via email at [redacted] I kindly request an investigation into this matter to stop these intrusive "nude ads and snapshots" from appearing on my device permanently. Thank you.

My personal Facebook account [redacted] was disabled because I used a profile image that resembled the Muslim flag. The flag represents a symbol significant to Muslims, as detailed in this article on our website: zonasumsel.com/[redacted]/11/20/photo-profil-panji-khalifah-minhaj-ala-nubuwah-maka-akun-facebook-akan-disable/. It is important to understand the implications and sensitivity surrounding the use of certain symbols, especially in the current global climate. I have even raised this issue with the United Nations as a way to advocate against terrorism and promote unity within the Muslim community. For further clarification, please refer to the second article: zonasumsel.com/[redacted]/11/24/photo-profil-panji-tauhid-khalifah-minhajun-ala-nubuwah-tidak-melanggar-standar-komunitas-facebook/.

I am Eddie Brown Jr from Dora, Alabama. Some of my friends and family have been using my name on Facebook, which is causing me issues accessing my account. Currently, there are two accounts with my pictures, but I want to retain one. I recently uploaded some sensitive photos on my new account and need assistance. I am unable to access my old account. Kindly address this issue as it has been ongoing. I simply want to use my authentic Facebook account without any interference. Please resolve this matter. Thank you, Eddie Brown Jr.

While using the Facebook app, I suddenly got logged out. Despite entering the correct password I had used recently, I kept receiving an "incorrect password" message. I attempted to reset my password, but I no longer have access to the linked email account. Despite trying all the steps to recover it, I have been unsuccessful. Now, after a week, it seems like my Facebook account has been deactivated. I cannot access Messenger or Facebook on any device. Losing my account means losing precious photos, memories, and messages. Three of my friends experienced a similar issue on the same day, suggesting there may be a glitch in Facebook or a potential hack.

Hello, I am Eddie Brown Jr. I have noticed that my family and other people are using my name on Facebook. I have been facing this issue for the last year and a half. I had to create a new account recently because I couldn't access my old account. The new account has the same email address, and I updated it with new photos last night. Please assist in ensuring that my Facebook is secure and no one else uses my name without permission. My email address is Eddie Mack Brown [redacted] Thank you for your help. Eddie Brown Jr.

My sister needs to close her Facebook account but doesn't know how. The account was hacked, and we can't access it to close it. We've tried submitting requests but received unhelpful replies. There seems to be no customer service number, fax, or email contact available, leaving us feeling frustrated. We need assistance in closing Geraldine Gavin's account promptly. We hope to receive a helpful response this time. Your prompt attention to this matter is greatly appreciated. Thank you. Kenneth.

I am really struggling with a frustrating issue. It appears that someone else has been using my account, leading to it being deleted from my iPad when I tried to connect to Spotify. I was prompted to enter my phone number and sign in through Facebook, which resulted in deleting all my information. Seeking help from a tech person to resolve the issue with Facebook on my iPhone, I ended up having to cancel my credit card due to providing it to the wrong source. This experience has been a complete nightmare. I was unaware of how challenging it is to connect with Facebook support, as most interactions are automated and unhelpful. I wasted 5 hours of my day on this with no solution in sight. One of my accounts has been closed as a result of this frustrating cycle. I am extremely upset and in need of assistance. My Facebook account is not functioning as it used to, and it falsely claims I removed my phone number when I did not. This situation has left me feeling beyond frustrated.

Dear forum members, I encountered an issue with my Facebook accounts due to some changes in password settings. Following unsuccessful attempts to recover my old account, I ended up creating a new one. Now, I am looking to retrieve photos from my old account, which I miss having on my current profile, and delete the inaccessible one. Any assistance in transferring these photos would be greatly appreciated. The old account features a cracked glass profile picture with the text "BLAME IT ON THE ALCOHOL!" and the bio "I.Am.Just.Me," while the new account has a different profile picture of me and my female friend and the bio "I. Am. STILL. Just. Me." Your help in this matter would mean a lot to me. Thank you for considering my request. Best regards, Caleb Richardson

Good morning, My Facebook account was hacked on November 9, [redacted], using the email [redacted] I closed that account and switched back to my old page linked to [redacted] I set up my account with extra security, so I would receive a code on my phone every time I log in. However, I changed my phone number and forgot to update it on my account. Now, I can't log in because the code is being sent to my old number which I no longer have access to. I've tried the identity login process, but haven't received help for over a week. My current email linked to the account is [redacted] Can you assist me with this issue? Thank you, Alicia Williams