Facebook Customer Service Issues

Hello, My name is Nery Rufus, and I am from Andhra Pradesh, South India. Recently, my Facebook account was disabled even after I submitted the correct picture of myself. I am kindly requesting the reactivation of my Facebook account. I am willing to provide my ID proof and picture again if needed. I acknowledge that I may have violated some of Facebook's terms, such as sending too many friend requests to unknown people. I assure you that I will not engage in any activities that go against Facebook's terms and conditions in the future. I have lost contact with individuals who were financially supporting my family with monthly food due to the disabled account. Despite trying to reach them through another Facebook account, they are skeptical as they consider it fake. Without their assistance, I am struggling to provide for my family and cover my medical expenses, especially as I am physically handicapped. Your understanding and assistance in reactivating my Facebook account would be greatly appreciated. The details of my Facebook account are as follows: Name - Nery Rufus, email - [redacted], and mobile number - 91+[redacted].

I encountered an issue a few months ago when trying to access my Facebook account. It seems either my account was hacked, or Facebook deleted it as I was unable to log in due to a changed password. The email linked to the account, [redacted], is obsolete, as is the associated contact number. Consequently, I am unable to receive any recovery codes to regain access. Although I can view my account and profile picture, I am unable to recover it without the necessary recovery code sent to my old email or phone number. Despite attempts using friends' accounts, I have been unsuccessful in recovering my account. My Facebook name is Matthew Wheal, and I am seeking urgent assistance in recovering my account. Thank you, Matt

I need assistance with a charge of $[redacted].65 on my account regarding an ad campaign. Unauthorized charges were made to my account without my knowledge, impacting my relationship with Facebook and my business. I had halted the ad campaign due to poor performance, with no engagements on the ads. Someone continued running the ads without my consent. I would appreciate discussing this matter with the billing department to resolve the issue. Kindly contact me at [redacted]. Thank you for your help, Jeff.

I was immediately harassed by a profile I added, leaving disrespectful comments on my pictures and posts. The user, believed to be a fake account named Amber Adkins, persisted in commenting even after I removed them from my friends list. I have since blocked them but want all traces of this user, including their reactions, completely removed from my page. The email associated with my account is "[redacted]" for Facebook. I want this fake account gone and deleted.

Hello, my name is John W. My account seems to have been compromised, possibly due to an individual named Chris C. who is running a Facebook scam. Despite leaving multiple messages, I haven't received a response. My phone number was removed from Facebook because of this issue. I kindly request a phone call or email to assist me in restoring my Facebook account. You can reach me at [redacted] or on [redacted]. I have already sent numerous messages to Facebook with no luck, so I hope to hear from you soon to resolve this matter. Thank you.

Someone has incorrectly used my profile picture and details on a fake account. They altered my name from Nina Santoro to Nina Santaro and changed my birthdate. I have unfriended this individual, updated my password, and request the removal of my information from this unauthorized site. I have been a long-time member of Facebook and this is the first time I have encountered this issue. I trust that you will address this promptly. I also recently changed my password for added security. Thank you for your assistance in sorting this out. Please delete my photo, correct the misspelled name, and remove my details from this fraudulent account.

I had a disagreement with someone on Facebook, and they have been continuously reporting my accounts for fake identities, resulting in them getting suspended. Despite providing Facebook with my passport picture to verify my official account, it was still taken down after the same person reported it again. I have evidence to prove my identity and ownership of the account.

I was requested to verify my identity by submitting my photo ID. I wanted to maintain my Facebook name, Knockout Passout, as it's the one I've always used and everyone knows me by. Upon confirming my name with my photo ID, Facebook thanked me for the information and mentioned they would reach out if more details are needed. I suspect they reached out via messenger, but I can't access my messages as I keep getting the same prompt when trying to log in. Facebook is crucial for me to communicate with certain family members, so resolving this issue is important. I am willing to change my name if necessary, but my main goal is to regain access to my account.

Hello, Today is my birthday, and I organized a fundraiser on Facebook to collect donations for starving children in Yemen. However, in my haste, I selected the Yemen Relief Program without researching them thoroughly. After starting to receive donations, I decided to investigate the organization, but I couldn't find much information as their website and Facebook page haven't been updated in years. I'm concerned about where the donations will go. I wish to support a trustworthy cause like the World Food Program or UNICEF instead. Can I switch the beneficiary of my fundraising campaign? It has only been live for 24 hours and has already raised $[redacted]. I want to ensure the funds reach the children in need. I regret not choosing WFP or UNICEF initially. Please assist me in changing the beneficiary. I hope it's not too late.

Hello, I'm Ilaisa Naitoni Seru from Fiji. My Facebook account, under the name "Elijah Seru," has been inaccessible since I was prompted for a Login Code months ago. Despite multiple attempts at Two-Factor Authentication, I have not regained access as I forgot the number used during account creation. Account Details: - Cover Photo: A man in a white silk costume with a blue apron, holding a shofar - Profile Photo: I am seen in grey jeans and sweater, seated on a bed with white sheets and blue walls. I have created a temporary account "Naitoni Seru" in the hope of recovering my original profile. I have tried various channels, including sending photos holding written codes and providing my government ID with the name Ilaisa Naitoni Seru. Please consider sending a code to my email or texting me at "+[redacted]." Your assistance in recovering my vital account is greatly appreciated.

I am concerned about the negative impact of the "Have a Whinge JURIEN Bay" page on our small community. Recently, the gentleman who purchased the fish and chip shop tragically took his own life, and part of the reason is linked to the harmful comments and gossip spread on this online platform. People hiding behind their keyboards and spreading damaging opinions are not being held accountable for the hurtful repercussions of their words. It is no longer acceptable to spread negativity without consequences. Please consider shutting down this page and others like it that contribute to individuals feeling pushed to such extreme actions due to online bullying and hurtful remarks. Let's promote kindness and support rather than tearing others down. Thank you for addressing this issue. - Nessy

As the administrator of a group, I recently encountered issues with a moderator named A.N.T. due to her disruptive behavior with members. After addressing the situation through Facebook messages and discovering her unauthorized activity through Admin Tools and Insights, I removed her from the moderator role. Despite her blocking me, she intermittently unblocks to mock my posts and make disrespectful comments on my page. I have taken steps to remove her from my group and report her account but need advice on how to prevent further harassment on my page and personal account.

I recently got a new phone and thought I transferred everything over. However, I seem to have 2-3 Google accounts - one with the username "webdyklock20," another with "wendiperolla," both @gmail.com. One is linked to Yahoo, but I never used it. I am unsure of the correct emails and passwords to access my accounts on your platform, Messenger, and Google. I am nearly 60 years old and have been unwell. Please assist me in resolving this confusion as I do not know which email and password belong to which account. I disabled some password setting about 15 minutes ago. Currently, I am using [redacted] but cannot recall the password. I am undergoing cancer treatments and have been quite ill. Can you consolidate my accounts without losing any data? Your guidance needs to be simple due to my health struggles. Thank you.

I am currently logged into my account via my phone, which was set up on my old device back in [redacted]. Unfortunately, I am unable to recall the associated email address or password for my account. The settings section does not display the email address, only showing the previously linked phone number. I am attempting to reset my password, yet it appears that I require my current password or the linked email address to proceed. Although I tried to add a new email, the process requires the current password for saving changes. I am seeking assistance to identify the email address linked to my account under the name "Ayron Wiegand" to facilitate receiving a password reset link.

Today, when attempting to log into Facebook, I was shocked to find that my account has been disabled. I have had this page for years and have never intentionally violated any policies. Recently, I joined numerous groups for educational purposes and discovered many interconnected groups. I suspect that I may have been falsely reported due to my involvement in certain monkey-themed groups, as I own a capuchin and wanted to enhance my knowledge and care for them. Regrettably, this situation has turned into unnecessary drama. Prior to this, my account was solely used for connecting with my friends and family. I kindly request for my account to be reinstated so that you can review it and confirm that there have been no violations from my end. It is crucial to hold accountable those who abuse the reporting system, as it unfairly tarnishes one's credibility on Facebook. Thank you for your attention to this matter. Sincerely, Evette Plaza Leib.

Today, while on my account page (11/24/[redacted]), I experienced an unexpected logout. Despite several attempts, I could not log back in. I used the "forgot password" option and entered my email "[redacted]" but did not receive a response. My Facebook page displays only my nickname, yet when searched, my real name appears. Concerningly, contacts have informed me of unusual money requests attributed to my account. This security breach has tarnished my reputation. I cherish my memories on FB and wish to regain control of my account. If necessary, I am open to deleting all content if it aids in rectifying the situation. My former name on FB was "Washington Ace," now altered by the hacker to "Fernandez Lago."

I encountered an issue with my account today (11/24/[redacted]). While I was on my account page, I got logged out unexpectedly and couldn't log back in despite attempting to. Subsequently, I used the "forgot password" option and entered my email "[redacted]", but didn't receive any email. It seems my Facebook page now displays my real name instead of my nickname. This change has led to concerns from friends and family who received messages asking for money. My account's security has been compromised, and my reputation is being affected. I value the content on my page, so I would appreciate it if you could reset my login details and enhance my security. If necessary, I agree to have all my page content and messages deleted. My former name on FB was "Washington Ace", which has been changed by the hacker to "Fernandez Lago". I recently discovered the hacker's email as [redacted] Please refrain from corresponding with this email; instead, kindly send confirmations to my other email [redacted]

While I was on my account page today (11/24/[redacted]), it suddenly logged me out and asked me to log in again. Despite my attempts, I couldn't log back in. I used the "forgot password" option and entered my email, "[redacted]," but didn't receive any response. I usually use a nickname on my FB page, but when I searched for it, my real name appeared. Several friends and family members contacted me about money requests that I didn't make. This breach is damaging my reputation, and I want to ensure my account's security. If necessary, I'm willing to reset my login and security information or even delete my account to safeguard my pictures and memories. My previous FB name was "Washington Ace," but now it has been changed by the hacker to my real name, "Fernandez Lago."

I experienced an issue accessing my account today. It logged me out abruptly, prompting me to log in again. Despite my attempts, I couldn't access my account. I used the "forgot password" option and entered my email "[redacted]," but no reset information was received. Notably, I use a nickname on FB, yet when searching for my page, my real name displays. Concerningly, contacts have informed me of messages soliciting money, something I would never do. This breach of my account and personal information is damaging my reputation. I am eager to restore my access and update my security settings. If necessary, I am willing to delete all content on my page. Initially, my FB name was "Washington Ace," now it displays my actual name "Fernandez Lago" due to the hacker's actions. I urge FB to reach out to me promptly to address this issue.

My account got disabled last Friday. I was using it in the morning without any issues. I hadn't posted any statuses or done anything wrong. When I tried to log back in after an hour or so, it said my account was disabled. I'm really frustrated and confused. I submitted an appeal form, but their reply stated that I'm ineligible to use Facebook, without giving a reason. They mentioned they won't respond to any more of my emails. I used my Facebook account for playing poker, and now I can't access it. It's really frustrating.