Buenas tardes e tratado de comunicarme con ustedes y no e podido. Mi problema es que es...

GetHuman1612029's customer service issue with Facebook from November 2018

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226434 similar
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Help with my Facebook issue
First: share to improve GetHuman1612029's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1612029's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1612029 will want to follow the link below to head to their help center. We will check on GetHuman1612029 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1612029 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1612029's own words
Buenas tardes e tratado de comunicarme con ustedes y no e podido. Mi problema es que est*n robando identidad m*a y de mi esposa con un Facebook falso con el nombre de Luis jazm*n libran libran ya que ese Facebook es falso me e quejado varias veces y Facebook no a hecho nada por el momento. Est*n robando mi identidad y tambi*n la de mi esposa m*s punieron fotos diab*licas como si nosotros fu*ramos sat*nicos este es un problema muy serio. Le pido de favor a ustedes que trabajan en Facebook ya que me e querellando con ustedes y no han hecho nada. Quiero que tranguen ese Facebook falso con el nombre de Luis jazm*n libran libran que est*n usando nuestras caras y fotos como si fu*ramos nosotros de ese Facebook. Cualquier duda pueden comunicarse en este n*mero de tel*fono mio. *** ***-**** por favor espero que me puedan ayudar.
GetHuman1612029 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1612029
Nov 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 226434 others
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Timeline
GetHuman1612029 started working on this issue
Nov 23rd, 2018 7:18pm