I want to connect with Facebook currently because I had been locked out of my account o...

GetHuman1543592's customer service issue with Facebook from November 2018

Help with my Facebook issue
The issue in GetHuman1543592's own words
I want to connect with Facebook currently because I had been locked out of my account on the **th of November only to be given a checkpoint in which I have to give Facebook my ID for account verification. I had done just as I was instructed to do. I was even given an email stating that things have already been sorted out with my account, but yet whenever I attempt to login, I'm still brought to the account verification page without being allowed to actually sign into my account, it won't let me until this process is done which I've already completed. I replied to the appeal email with my complaint, but I've not gotten a response back & I need one, as I have important information on my account that I must access again.
GetHuman1543592 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1543592
Nov 12th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 212797 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1543592 started working on this issue
Nov 12th, 2018 9:10am
GetHuman1543592 indicated the issue is not fixed yet.
Nov 12th, 2018 9:12am
GetHuman1543592 shared this issue with your circles on Google+
Nov 12th, 2018 9:14am