I previously tried to create a profile for my organization so that I could then create...

GetHuman-kaylapom's customer service issue with Facebook from November 2018

7 views | 207321 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-kaylapom's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kaylapom's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kaylapom will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kaylapom can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $5 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-kaylapom may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kaylapom's own words
I previously tried to create a profile for my organization so that I could then create a page for it. During this process, I ran into an issue, which is when I realized that it is against Facebook guidelines to create a profile unless it's for an actual person. I did some research and realized that you had to have a personal profile to make a page. So I decided to make a personal profile for myself, so that I could then make a page and be the administrator. I made the account, made the page, and everything was going well until suddenly I was logged out until further notice and then eventually the account was disabled. I'm not sure why this happened since I was doing things correctly as per Facebook guidelines. I really need to access*manage this page through my profile. It is part of my job to do so and since my account was disabled for no reason, I now can't do my job. I would really appreciate if someone could contact me and help me resolve this issue. Again, I'm trying to do things correctly, but now I am at a deadlock. I'm not using a fake name, I'm not impersonating anyone, I'm not posting inappropriate content, and I'm not contacting others to harass them. I have not done any of things that are reasons for an account to be disabled. PLEASE HELP!

GetHuman-kaylapom did not yet indicate what Facebook should do to make this right.

How GetHuman-kaylapom fixed the problem

We are waiting for GetHuman-kaylapom to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kaylapom fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-kaylapom
Nov 7th, 2018 - 5 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 207321 others
0 customers following this

Timeline

GetHuman-kaylapom started working on this issue
Nov 7th, 2018 8:50pm

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies