Having given my ID and posted a photograph I was informed that my account was open and...
GetHuman1516982's customer service issue with Facebook from November 2018
4 views | 206922 similar | 0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1516982 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1516982's own words
Having given my ID and posted a photograph I was informed that my account was open and received a number - *****.*I was then told that my account had been disabled but not given any reason why.*A few days later I was given yet another number- ***** but when I tried again to log in my account was still disabled.*You say that I logged in with my mobile phone number, ***********, which could be the problem. I live in a small village with no mobile phone access from my provider, therefore I can only use it when out of range of the village so if you have been trying to verify the number whilst I was home it would register 'no contact'.*I would want my account only on this, my iPad, where my contact is *****@***.com.*I do hope this issue can be put right and I can have access toFacebook.*My landline is: ** *** ****** should you wish to verify this message.*Thank you.*WendySkinner
GetHuman1516982 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1516982 fixed the problem
We are waiting for GetHuman1516982 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
GetHuman1516982 shared this issue with friends on Facebook
Nov 7th, 2018 3:58pm
Paying Too Much for Your Plan?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.