Hello I wrote you that I had a serious problem with my facebook account, I lost access...

GetHuman-darkridd's customer service issue with Facebook from November 2018

9 views | 206403 similar | 0 following
Help with my Facebook issue
GetHuman-darkridd's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-darkridd will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-darkridd can let us know if they help or not.
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The issue in GetHuman-darkridd's own words
Hello I wrote you that I had a serious problem with my facebook account, I lost access to my phone including the phone number and I urgently need to log in to my account please, I have important work documents there and many personal photos of my friends and mias I need to recover please remove the double authentication I ask you please help me, I have waited almost a month in this problem for favpr help me I do not know what to do I have many personal things on my facebook, I attach my official document by please deactivate the double authentication please I do not have the phone or the number with me please support I beg you to help me this is frustrating for me and even when you do not answer my messages I have already sent many emails and nothing please help me to desactive this.

GetHuman-darkridd did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-darkridd
Nov 7th, 2018 - 4 years ago
Seen by 9 customers so far
Similar issue to 206403 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-darkridd started working on this issue
Nov 7th, 2018 5:29am
GetHuman-darkridd indicated the issue is not fixed yet.
Nov 10th, 2018 1:05pm

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