A Facebook page is pretending to be my organisation. I work for the national church of...
GetHuman1470276's customer service issue with Facebook from November 2018
Help with my Facebook issue
First: share to improve GetHuman1470276's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1470276's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1470276 will want to follow the link below to head to their help center. We will check on GetHuman1470276 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1470276 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1470276's own words
A Facebook page is pretending to be my organisation. I work for the national church of Iceland and an unknown individual*group is running a Facebook page pretending to represent our organisation. The page uses our name "*j**kirkjan", while we have to use "Kirkjan". The page doesn't have many likes so we've never really bothered too much about it. But recently I have started to see the page comment on news websites pretending to be us, clearly with the aim of propagandizing against us by painting us in a negative light. As you must understand this could have a very negative impact on us and our work, so therefore I hope you will get back to me. **Regards,**El*as **rsson, communications manager.
GetHuman1470276 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1470276 fixed the problem
We are waiting for GetHuman1470276 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.