My account was hacked yesterday I was on Facebook got a notification saying someone tri...

GetHuman-frannydo's customer service issue with Facebook from November 2018

1 view
 | 
200287 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-frannydo's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-frannydo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-frannydo's own words
My account was hacked yesterday I was on Facebook got a notification saying someone tried to access my account so was advised to change my password and did that and as soon as I changed my password I couldn’t log on got a message saying my Facebook as been disabled I’ve tried to contact Facebook via e*mail with no avail I would like my Facebook account reopened as I don’t understand why it’s been disabled and don’t know how else to get it opened again any help would be much appreciated thank you
GetHuman-frannydo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-frannydo fixed the problem
We are waiting for GetHuman-frannydo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-frannydo fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-frannydo
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 200287 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-frannydo started working on this issue
Nov 2nd 9:55am