Hi there,**I am Zasy Chua from Singapore. Recently I have tried to start FaceBook ad fo...

GetHuman1395189's customer service issue with Facebook from October 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1395189 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1395189 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1395189's own words
Hi there,**I am Zasy Chua from Singapore. Recently I have tried to start FaceBook ad for my start up business. However, my page was disabled. **Being the first user, I have no idea how to solve this so I have created multiple facebook account hoping to post my facebook ad succesfully.**But, all my new accounts were disabled as well.**After reading the FaceBook policy, I understand why Facebook disabled my account as I have violated the Facebook policy. **I am sorry for that as I am a first time user, not knowing about all the rules and regulation. **I am sorry. Thank you for correcting me.**I would like to request Facebook to enable my account and I will follow the Facebook policy in the future. **My Facebook account is *Zasy Chua**Please help me on this.

GetHuman1395189 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1395189
Oct 23rd, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 187786 others
0 customers following this

Timeline

GetHuman1395189 started working on this issue
Oct 23rd, 2018 5:15am

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