i had forgetten my old facebook information and ended up creating a new account, which...
GetHuman1393284's customer service issue with Facebook from October 2018
8 views | 187369 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1393284's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1393284 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1393284's own words
i had forgetten my old facebook information and ended up creating a new account, which then later i remembered my old password but when i tried to log in it said it was an old password, i proceeded to click on "forgot password" and follow the steps into creating a new one but everytime i did i ended up on the new facebook account i had created and not the old one which is the one i was wanting to have access to. i have submitted my state ID twice already and i still get directed into the new facebook account instead of the old one. which i use my email to log into and it still doesn't grant me access to it, my email address is *****@***.com and my phone number is ***-***-****. i would highly appreciate it if i can be assisted and helped login back into my original facebook account.
GetHuman1393284 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1393284 fixed the problem
We are waiting for GetHuman1393284 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!